business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Alaska
1 review
0 helpful votes
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Feels like a scam
March 14, 2025

The monthly member credit keeps going up in price, but down in value. They offer store credit that doesn't work on the site to use & you have to call a different customer service with limited hours to try to figure it out. Every phone call I've had with their customer service leaves me totally unsatisfied & I feel trapped to stay a member because I want to use the stupid store credit. And the quality of their cold weather leggings really bottomed out.

Date of experience: March 4, 2025
Michigan
1 review
0 helpful votes
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Price
February 11, 2025

The clothes for my husband are outstanding. The only problem is you have to pay a monthly fee to get the great price and for that reason I won't be buying from your company.

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Quality
January 11, 2025

I feel that the quality has gone down over the years and I don't wear the new ones I bought recently. I also returned one item that I used a credit on and never received that credit back after the return. Very disappointed and will not be purchasing again

Date of experience: January 1, 2025
Colorado
1 review
0 helpful votes
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Nice but not quite right
March 12, 2025

My package shipped fairly quickly. The sizing is a little off tho- an XS in the pants (the smallest option) were still too big and I typically wear a S in Fabletics! Additionally, they were completely sold out of my preferred color options, so I will most likely be returning my items.

Date of experience: March 2, 2025
Washington
1 review
0 helpful votes
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DK
February 12, 2025

Purchased two pairs of pants and women's workout outfit.
Neither the pants or outfit fit.
We will be taking back the order to a retail store near us soon.

Date of experience: February 2, 2025
Colorado
1 review
0 helpful votes
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Quality Customer Service
February 12, 2025

USPS (United States Postal Service) lost my package not only once, but twice for the same product. I had to call Fabletics Customer Service in both instances. When I called the 2nd time to report the issue, I didn't think that they will resend the package for the 3rd times. I thought I would just let them know that I didn't receive my package. To my surprise, they honored a 3rd package and mailed it out to me. This time I requested the package to be held at the post office and I was able to pick it up. This is one of a kind quality customer service. So, impressive! Fabletics got my families and friends business for years to come. Thank you Fabletics!

Date of experience: January 23, 2025
New Jersey
1 review
0 helpful votes
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Good quality
March 13, 2025
Updated review

Great quality and great customer service
Brought several items from them. Customer very polite and you don't need a lot of details they are good at their job

Date of experience: March 3, 2025

Love everything
October 14, 2024
Previous review

I love the outfits, great fit and the best customer service ever.

Date of experience: October 4, 2024
New Hampshire
1 review
0 helpful votes
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Gift certificate issues
March 12, 2025

I received a gift certificate for Christmas and spent 4-5 hours on calls with customer service trying to get the online ordering system to accept it. Painful! Also, when I finally placed an order, I found the company's pants were great - nice quality and looked good. However, I'm having problems with the built-in bra tops. They seem to be extremely low cut. I'm not all that modest, but don't feel comfortable wearing these to the gym without a top on top of these.

Date of experience: January 6, 2025
Washington
1 review
0 helpful votes
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Selection and charges
March 14, 2025

I'm charged if I don't skip the month and then the value I've paid expires. When I shop to use the money I've paid, the selection is so low in terms of sizes and colors. Plus there's a foreign transaction fee every time I order. This is my overall experience. It is not related to one purchase.

Date of experience: March 4, 2025
Kentucky
1 review
0 helpful votes
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Can't unsubscribe
January 11, 2025

I tried several times on line to cancel. I finally called and asked to unsubscribe but was still charged for the next month. I had to remove my permission for PayPal to withdraw money from my account.

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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Great clothing but…
January 11, 2025

Quality of clothing is great! Order fulfillment and item availability (e.g. Size and color) could use a little work Particularly in the area of sale items. Also, regularly priced items are a little spendy. It is great clothing but I'm up in the air about continuing to spend my money here.

Date of experience: January 1, 2025
District of Columbia
1 review
0 helpful votes
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Recent leggings are a mixed bag, the site sucks
February 11, 2025

Most of my leisure and workout clothes are from Fabletics, and I've always been pretty happy with their quality, so this last experience was a little disappointing. I ordered a couple pairs of cold-weather leggings; after the first wear, both are beginning to pill between the legs. I haven't seen this in their other leggings before, and I'm especially disappointed since these were advertised not to pill.

Additionally, the website will not accept my credit card or my debit card (AmEx and Mastercard). I've been forced to use AfterPay, which is really not my preferred method of payment. This issue is still unresolved, which means I've been skipping my monthly credits bc I don't want to go through the AfterPay site.

Finally, the website often lists items as being available, even when I sort by my size, but when I click on them to get details, it shows that nothing is available. It makes shopping more time-consuming and annoying.

I've really loved Fabletics in the past, and I hope they can resolve these issues so I can continue to love their clothes in the future.

Date of experience: February 1, 2025
Texas
1 review
0 helpful votes
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Scrubs
March 11, 2025

I have bought multiple sets of scrubs from Fabletics. I like the fabric, and it's comfortable. Important to note that the v neck is super small compared to any other scrub top I've ever worn, and it rubs your face when you pull the top on. And I am a female that wears an X small. So I have to put my makeup on after I get the top on, which is frustrating. And the pants are very comfortable, but every pair I have has one row of waistband stitching that is coming out, and I wash on delicate and hang to dry. Finally, the combinations of scrub styles that you can "buy" with your credits is sorely limited, which is frustrating. Would be my fave scrubs, and 5 stars if these were fixed. Hope someone is listening...

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Fabletics is GREAT!
April 15, 2025

I've been a Fabletics VIP Member since last year. I love the perks, the selection of athletic clothing, the early access to sales, and the customer service. Keep up the great work!

Date of experience: April 5, 2025
Washington
1 review
0 helpful votes
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I love the gear, it's stylish and always has a good sale to stock up on any style I love and several colors to choose from. I like the membership and the ability to skip and month. I always get lots of compliments on my Fabletics and I love knowing it's affordable fashion.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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1.5 hrs through your chat system was horrendous
February 12, 2025

I called to cancel. Took forever 1.5 hrs after trying to talk me out of it then instead of confirming h my request I was transferred to the virtual agent again and had to start all over

Date of experience: February 2, 2025
Missouri
1 review
0 helpful votes
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Fantastic quality
January 11, 2025

I must say I am extremely satisfied with the quality of Fabletics items that I have purchased. I have purchased a lot of other brand items including lululemon, Athleta and crazy yoga. Fabletics and Athleta are the best quality I have found. Crazy yoga is extremely soft and worth the price for lifting or light gym workouts but for my daily running I choose my Fabletics gear. It has the best design for holding my phone and mace and the colors stay true and don't fade u like my lululemon gear. I have also been pleased with the quality of the seats I recently purchased. They are comfortable and very warm.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Great Products and Service
March 15, 2025

I love the quality of Fabletics products--they're always great! The service has been excellent, and shipping is fast. The website is super easy to navigate, which makes shopping a breeze. Overall, I've had a really great experience and couldn't be happier with my outfits. They receive a 5 start from me.

Date of experience: March 5, 2025
Maryland
1 review
1 helpful vote
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Hard to "skip a month"
March 11, 2025

I find the process for skipping a month challenging. It's easy to think you've successfully skipped a month when you haven't actually completed the process. The verification system requires clicking two separate confirmation buttons, with the second one buried several screens down, making it difficult to ensure the skip was properly processed.

Date of experience: March 1, 2025
Maryland
1 review
0 helpful votes
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It seems like a good deal but it's not
January 11, 2025

You're basically paying retail price just like you would at a walk in sports store. The quality is decent but not mind blowing. The membership aspect of the brand is dumb. It's just a disguised discount. They discount you at the front. But they charge you in the back end with the membership, multiple times a month. So at the end you pay the same as retail if not more because the membership keeps going until you cut it off.

Date of experience: January 1, 2025