business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Florida
1 review
0 helpful votes
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Not what i expected
January 12, 2025

I guess because of the "offer" the quality it is not as good as it should, compared if i ever paid full price. In addition, I requested not to charge me with the membership fee and they continue doing it.
I will not buy in a company that i have to pay membership for

Date of experience: January 2, 2025
Arizona
2 reviews
0 helpful votes
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I'm expected to buy the same sale item from yesterday and the days prior... with two boring colors black, and blue. I've requested more fun colors, but that hasn't happened.

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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Awful company
March 11, 2025

I will admit I'm the idiot for allowing myself to sign up for a subscription-based closing service. The kicker was though when the company opted to increase the price which was already too much and not inform their customers. My favorite part sarcastically is that I attempted to skip a month to not pay for this crap and was still charged. Then when I try to talk to customer service that was a nightmare in and of itself. Nothing about the product or the company merits continue to use especially when engaging in illegal activity meaning advertising for one price and then charging for another which they did. Tried to bring this up and was flat out lied to I told them I'm looking at two different things that are currently active for the public to see and you're going to lie to me and say that I'm wrong?

Date of experience: January 10, 2025
Ohio
1 review
0 helpful votes
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Customer Service is non existent
January 11, 2025

I have spent hundred (if not a couple thousand) dollars in the 3 months that I have been a member. I have found once the employees know you're a member you will be ignored in the store. I also have received a damaged product (under $35 value) and they have yet to replace or exchange the order. The order shows 'pending' and has been that way for at least 3 weeks. Totally missed me being able to gift the item. I will not be staying a member. This is not proving to be a worthwhile purchase. The frustration outweighs the benefit.

Date of experience: January 1, 2025
Ohio
1 review
1 helpful vote
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Overpriced and already pilling
January 12, 2025

The pants are overpriced and started pilling after a couple of wears. Also, there was no way to exchange a pair of pants for a different style. I had to return them and got the discount credit for them and had to pay double to get another pair. A lot of their popular styles and colors are out of stock. I cancelled the membership as soon as I could because there is no point in paying for something that won't last and is always out of stock anyway.

Date of experience: January 2, 2025
South Carolina
1 review
0 helpful votes
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Feel Fabulous in Your Fabletics
January 11, 2025

I've been wearing Fabletics leggings for about 8 years and won't be changing my brand anytime soon. Powerhold and Motion 365/365+ are my preferred products. They are comfortable and wear well. They don't stretch out of shape and stand up well under multiple washings. For me there's nothing not to like about Fabletics!

Date of experience: January 1, 2025
Washington
1 review
0 helpful votes
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Site is poorly designed
January 11, 2025

Hard to find things.

Most of what I want is out of stock once I became a member.

Opting out monthly is purposely tricky.

This is a terrible gimmick overall and I'm irritated by the site and app experience.

Date of experience: January 1, 2025
Georgia
1 review
0 helpful votes
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Disappointed
March 14, 2025

Disappointed with the way customer service handled an issue I had with the quality of my product ordered. It was a chance to really take care of me as a customer and solidify why I shop here instead of Walmart for my leggings, and instead I left feeling like this company is just like all the others. Maybe worth buying if something is really on sale, but I probably won't otherwise.

Date of experience: March 4, 2025
New Jersey
1 review
0 helpful votes
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Not happy
March 12, 2025

The jump suite were not what I expected to be, it is very thick to work in,and you said 19.00 dollars and charged me 59.00 dollars i can't wear this again. I waste my money. Thats was a one time deal for me.

Date of experience: March 2, 2025
Illinois
1 review
0 helpful votes
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Quality Product a challenge to skip a month
March 12, 2025

The products are quality and fit well. My only challenge is to skip a month. It is not easy to find. Sometimes I give up and get another credit, which I don't need. So if you can make the skip button more prominent that would be helpful.

Date of experience: March 2, 2025
New Jersey
1 review
0 helpful votes
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Leggings for working out
April 12, 2025

There pants and leggings are amazing. They fit so well and have such good quality. I will only be shopping at fabletics. And I promise this is not a paid comment. It's so real. Love you fabletics!

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Awful customer experience with Fabletics
March 11, 2025

Awful awful awful customer service I canceled my membership and then they were supposed to refund my money for my purchase and instead they put it as a credit so I had to recall back for a fourth time clothes were such cheap material and they rope you into this membership thing which is a bunch of BS and it takes so much effort to cancel

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Do not join the VIP
March 11, 2025

They say they will notify you of the charge before it happens, and they don't. I ended up paying $56.00 for nothing. The VIP is very dishonest way of taking money from customers

Date of experience: March 1, 2025
New Jersey
1 review
0 helpful votes
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Fabric of clothing
April 11, 2025

I placed an order for leggings and a sports bra and quickly received my items within 5 days. I was very satisfied with the fabric of both very smooth and keeps everything intact.

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
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Site does not make it easy to cancel
April 12, 2025

I've tried to cancel my membership but the website makes it uber hard to cancel. Aside from that the website, is too clunky and slow, does not give an easy end user experience.

Date of experience: April 2, 2025
Indiana
1 review
0 helpful votes
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Jury is out
March 11, 2025

Some items are great, others are lacking, tshirts size and fit is off e.g., large that fits like a medium, or material that frays after a couple of washes. Invisible socks also constantly sliding down my feet. Also exchanges take FOR EVER.

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Great clothes; Not a fan of the Membership
January 11, 2025

I love the clothes. I continue to buy them. They're great. Butt, not really happy. Part of that reason is that monthly membership payment is $70. There's really not an easy way to stop it, although you can remember to pause it month after month. The site constantly has sales, which I suppose is good. The problem is that if you get a member credit because you didn't purchase that month and you buy a sale item (say, pants are half price for $35), it's best to not use the $70 member credit. But, even the sale items are one member credit. Well, that means either I have to pay the $35 plus shipping or I'm losing $35 from what I paid for membership. It really feels scammy.

Date of experience: January 1, 2025
Virginia
1 review
0 helpful votes
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Too much trouble
March 11, 2025

It's quite costly and takes way too much effort to get the good deals to make this program Fabletics has in place worth it to continue long term. Weird business model and not worth it. I also noticed quirks and issues with orders, shipping, stock, and lots of customer service intervention required at times. I did like the few items I ended up getting and keeping, but that merely speaks to the wonky sizing battles too.

Date of experience: March 1, 2025
Pennsylvania
1 review
0 helpful votes
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Not true to size
January 15, 2025

I had to return half my order due to things not fitting the size on the label. (They were smaller than they should be). And, when I went to try and exchange the items, what I would receive back wasn't even the same color. If I bought something in blue, the exchange would have been the bigger size but in green. I bought several things in the burgundy family, and I would not have gotten the same color back for my exchange. Like what? I liked everything I bought, but the quality/sizing issues are too erroneous for me to want to continue shopping here.

Date of experience: January 5, 2025
Massachusetts
1 review
0 helpful votes
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NONE OF THE ITEMS FIT ME
I HAVE BEEN TRYING TO REACH A LIVE HUMAN TO RETURN A THE ITEMS AND GET THE LABEL BUT YOU MAKE IT IMPOSSIBLE
THE WORST CUSTOMER SERVICE
I BLOCKED MY CREDIT CARDS WITH YOUR COMPANY / MOTE OVER OT TOOK WEEKS TO GET THE ITEMS US THE PRICES I ORDER YOU CHANGE IT AND CHARGE ME FULL PRICE PLUS A MEMBERSHIP/ THIS IS FRAUD. REPORTED TO BETTER BUSINESS BUREAU TO MY ATTORNEY GENERAL TO THE COMMERCE DEPARTMENT IN WASHINGTON DC I ALSO REPORTED IT TO HARVARD LAW TO START A CLASS ACTION LAW SUIT AGAINST FABLETICS INC FRAUD SCAM PRICE CHANCE IN WEB SITE DIFFERENT DATE OF ESTIMATED DATE OF DELIVERY TOOK A MONTH LONGER SIZED IRREGULAR NOT WELL SAWN DID NOT FIT DID NOT LOOK LIKE ADVERTISING PRICE CHANGE INCREASE PRICE IN BILL TOTAL FRAUD IS FABLETICS

Date of experience: February 2, 2025