business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
New York
1 review
0 helpful votes
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When shopping the site, you never know items are out of stock until you select, put in cart, and then are told item is out of stock. Make it so I dont have to select it first. Seems out of stock a lot.

Date of experience: January 6, 2025
Illinois
1 review
0 helpful votes
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Unsatisfied with company
January 11, 2025

Placed the order on 10/18. Never received order even though I was informed the shipping company said they received it. After three weeks I called and ordered a replacement order which took over 15 minutes.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Returns
March 15, 2025

The returns process is terrible! Took me days & multiple phone calls to get someone to send me a label so that i could return my items for exchange. Very frustrated! Worse return process ever!

Date of experience: March 5, 2025
Kentucky
1 review
0 helpful votes
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Difficult to understand the VIP experience
April 12, 2025

The monthly payment scheme of buying credits never made since. Also the website was so difficult to work with it seemed like it was intentionally hard to be misleading and scam more $ from us.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Beware of the subscription!
January 11, 2025

Ordered a jacket & leggings. The leggings material was meh, about the same quality as Amazon leggings. I returned them & kept the jacket. They were trying to charge me for a subscription I didn't agree to, so I had to call them up & sort that out. Why would I need a clothing subscription? You don't get anything either, just cheaper prices if you do make a purchase. So ridiculous! I won't buy from them again.

Date of experience: January 1, 2025
Massachusetts
1 review
0 helpful votes
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Great Jacket
January 11, 2025

I loved this red sherpa jacket that I bought but then got roped into a yearly subscription that I did NOT want or approve. It felt like a total bait and switch tactic. DO BETTER! I have been fighting w/ my credit card company to reverse the charge.

Date of experience: January 1, 2025
California
1 review
1 helpful vote
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Bad service
January 13, 2025

Ordered 2 belt bags and 2 onesies. Received USPS message that parcel will be returned to sender due to incorrect postal code. I did not open browser or connect to link due to fear. Lately received message from Fabletics that merchandise have been returned. You have not credited these items to my account.
Either credit it back to me or send it to the right address please.

Date of experience: January 3, 2025
California
3 reviews
1 helpful vote
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Takes too long to arrive
January 11, 2025

I ordered Fabletics in October and I didn't get my package until December. It took a full 2 months to arrive. And their auto-charge is frustrating. Their designs and material are not bad but not for full price.

Date of experience: January 1, 2025
Arizona
1 review
0 helpful votes
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Love this place!
January 11, 2025

Rebecca is always so helpful and always gives the best customer service. She helped me find the perfect outfit I did not know I was looking for. 🤍

I will continue to shop with Fabletics, they are the best!

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Quality has decreased
January 11, 2025

Used to love this brand but that is fading over time. The quality and options are getting worse. I used to love the cotton t shirt packs but can not see that an option with the current bundle or VIP credit options. I wish the material was more natural and I wish the products weren't made in Asia. The styles are no longer as appealing. I hope things go back to how they were.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Confusing
January 11, 2025

I find shopping on fabletics confusing from a pricing standpoint. I am a member and I have no idea what I'm paying. The site says one thing for members pricing and the checkout says something else. I don't like it at all so I'm going to cancel the membership.

Date of experience: January 1, 2025
Michigan
1 review
0 helpful votes
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Good quality items, but a bit of a hassle to get
February 11, 2025

My overall experience so far has been pretty disappointing. As a first time customer, I was super excited about the 80% off deal and placed an order. When I received it and tried everything on, I was sad that everything was a size too small, but planned on exchanging for a bigger size. Upon initiating an exchange, none of my order was able to be exchanged. Absolutely nothing could be exchanged so I ended up returning it all. Once my return was complete and dropped off at FedEx, I had never received any update emails from Fabletics. I had to reach out to customer service twice on two separate occasions to see if the return was ever received. The first person I talked with was not very helpful at all and kept stating I'd receive my refund when I kept asking if my return was received on their end. The next time I spoke with customer service they were much more helpful and finally confirmed my return was received and was in the processing stage that allegedly takes up to 10 days. Now I'm debating if I want to place another order because the quality of everything was great, however, I don't know if it's worth the hassle and at the loss of the 80% off deal which was essentially wasted on my failed first order.

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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Love the service
March 12, 2025

Great service. Great way to stock up on workout and leisure wear. Runs out of stock for too long. Sizes and quality are not all the same, which is frustrating

Date of experience: March 2, 2025
Massachusetts
1 review
0 helpful votes
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Missing tops for older women
April 11, 2025

I love the pants and leggings but could really use some nicer tops. I'm older woman in pretty good shape and would love tops that are more than just bras.

Date of experience: April 1, 2025
Arizona
1 review
0 helpful votes
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Bad loyalty program
April 11, 2025

I like the clothing but do not care for the loyalty program. The credits make no sense whatsoever as they can rarely be used without losing money on the purchase.

Date of experience: April 1, 2025
Australia
1 review
0 helpful votes
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They havent responded to my last complaint!
April 11, 2025

Miserable maybe this will make them actually respond by a real human!

Very easy to take money, cancel your order with no notification and you cannot talk to a human!

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Terrible
April 14, 2025

A tariff surcharge is ridiculous. Companies choose to pass the dollar onto the consumer rather than make less. Produce your products in America or eat the tariff. Don't be scoundrels.

Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
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The Jury Is Out
February 15, 2025

Products bought...
Sweatshirt - GREAT
Everyday Shorts - Too baggy in legs.
Don Pants - Plastic closure is cheap. The pants don't have a great fit.
Stay tuned.

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Very disappointing
January 11, 2025

I received an email stating that my reward points would expire soon and that I should hurry into the nearest store or order online to make a purchase. I personally still like to shop on store because I like to try the items on. The store carried a very low inventory in a lot of styles, I looked online and saw the same issue and when I asked an associate when the item would be restocked, the answer was "never" and so I was forced to make purchases on items I did not love or really find necessary, this was very disappointing

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Bras always fit a little wonky
April 12, 2025

Clothes are kind of cheap for being priced as high as they are…. And the fit is almost always wonky… but they're all just mass produced like SHEIN so not a shocker.

Date of experience: April 2, 2025