business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Connecticut
1 review
0 helpful votes
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The right size is rarely available and you need to click all the way to that size to find out its not available. That not a good UX interface. Not worth the credit when the sales are alway happening. We should have access to to better options and deals ans we sholud FIRST to accessthe inventory as subscribers

Date of experience: March 2, 2025
New York
2 reviews
5 helpful votes
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Frankly, I haven't had the chance to wear the pants I bought yet. But that's not problem with the company. Apparently, I somehow signed up to join the Fabletics Club while ordering the La to and found a $70 charge on my credit card. When I called to ask about it they told me it's a monthly fee for joining the club or whatever it is.

To their credit they removed the charge and cancelled my membership without much of a problem. However, I can't imagine how many people dont realize they're being charged $70 per month when all they were doing was buying a single item or even a few items.

Date of experience: March 5, 2025
Pennsylvania
1 review
0 helpful votes
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Get rid of VIP
January 11, 2025

VIP is so annoying. Either give the discount or don't, but why hide behind a monthly subscription for clothes. Then if a person wants to unsubscribe, it's a whole process, where the rep repeatedly tries to get you stay. Or you have to remember to skip a month every month. It's all just too much, so I usually choose other stores over Yitty/Fabletics.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Fabletics is great
January 11, 2025

Over the years, I have purchased everything! I have leggings, joggers, undergarments, a coat, a winter outfit, sweatshirts, sports bras, and matching sets. All have been high quality and fashionable. Recently, either my taste has changed or Fabletics has changed. I have not found as much as I would like to purchase. Also, I don't need a celebrity endorsement to buy a quality product.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Company has horrible business practice.
Canceled membership monthly auto pay and have plenty of funds after years of payments and they don't give me any VIP discounts now with money PREVIOUSLY collected. They also take your money if not used in a certain time frame. Absolutely uncalled for. Will never, ever buy from this place again. Called and Wrote them a letter and never heard back from them. Please, check with others. There's alot of people that think this is robbery

Date of experience: January 4, 2025
North Carolina
1 review
0 helpful votes
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Just okay
March 15, 2025

Every pair of pants I ordered from Fabletics were soft and comfortable, but after a few wears, the lint balls up and becomes rough on the inside seam between the legs.

Date of experience: March 5, 2025
New York
1 review
0 helpful votes
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Fabletics VIP
March 11, 2025

Since joining as a VIP found that the clothing and offers are catered to new customers only. And when you find items you like they are sold out in all sizes

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Long time member
April 15, 2025

I love the way the leggings fit and how soft the sweat pants are at Fabletics. The membership allows you to conveniently skip a month while waiting for your favorite fashions.

Date of experience: April 5, 2025
New Hampshire
1 review
0 helpful votes
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Great Clothes, Shady Business Model
January 15, 2025

I love the things I actually buy from Fabletics. I hate having to "skip the month" within the first few days every month to avoid getting charged for "a credit" rather than actually just paying for something when I order it.

Date of experience: January 5, 2025
California
1 review
0 helpful votes
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I like some aspects of this clothing, such as short pant sizing and larger range of sizes in general. But the athletic performance for people serious about doing high impact exercise like running is not the best. I bought clothes from Athleta starting back in 2007 or 2008. They consistently use high tech fabrics that both do not wear out easily and are incredibly comfortable to avoid chafing. But I get the feeling Fabletics is much more focused on the fashion aspect of their clothing than the actual performance during exercise. I like the comfort for daily activities and possibly yoga. But the bras, tops, and pants are particularly unsuitable for high impact, high intensity, and long duration workouts that amateur athletes would use. For instance, definitely not clothing I would choose to wear training for an outdoor marathon or running hills in rainy weather. In short, the performance aspect is really lacking.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Review
April 12, 2025

I love the products that have bought and worn over the last 2-3 years the product last along time, durable materials very comfortable.
I Do Not Like the Membership monthly fee. I think it is a Huge Rip Off it charged me for a month once in between the time frame of the fee subscription to be deducted from my card. I was not able to place a skip payment. I called the company to cancel the subscription and membership.
The person still kept trying to upsell me. 3-4 times or more
I continuous repeat I Just Want To Cancel I Don't Want any More Money taken from me.

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
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It's Never available!
January 11, 2025

I would buy more products but you never have any. I search and waits for months for the opportunity to purchase something. The customer service is good, the product is good, you just can't find it. They are always out of stock.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Satisfied with Customer Service
January 12, 2025

Unfortunately, I have found the leggings to be way too high waisted. When I search mid-rise, only very small sizes are available. I finally ordered a roll down waist, I fold them way down. I did order socks that I love and I purchased the crop t-shirt for my granddaughters, they were happy. They have great products, I'm just not built for them.

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Fee increase was a bad idea
February 11, 2025
Updated review

Raising monthly fees was unnecessary when the assortment of clothing didn't change often enough and sizes and colors sold out too fast. Great product, but have plenty of the same thing being offered

Date of experience: February 1, 2025

Easy and fast!
October 11, 2024
Previous review

Purchase 2-3 times a month. Seamless transaction every time.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Dishonesty and dissatisfaction
March 12, 2025

I ordered two pairs of Fabletics leggings (I have been a customer since the beginning of the company). When I received the leggings, I unpackaged them and washed them and when I went to wear them I realized they weren't Fabletics brand leggings. I called customer service and they explained they were a sister brand and pretended the substitution was perfectly okay since they were a "sister" brand. She then proceeded to tell me I could return them and when they were received they could exchange them for the correct item. Okay, so now I have to wash them again, package them, take them to a shipper, pay for shipping and when they received them back, then and only then would they ship out the correct item. ARE YOU JOKING? I think that takes the cake for poor customer service. I cancelled my account.

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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When shopping the site, you never know items are out of stock until you select, put in cart, and then are told item is out of stock. Make it so I dont have to select it first. Seems out of stock a lot.

Date of experience: January 6, 2025
Illinois
1 review
0 helpful votes
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Unsatisfied with company
January 11, 2025

Placed the order on 10/18. Never received order even though I was informed the shipping company said they received it. After three weeks I called and ordered a replacement order which took over 15 minutes.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Returns
March 15, 2025

The returns process is terrible! Took me days & multiple phone calls to get someone to send me a label so that i could return my items for exchange. Very frustrated! Worse return process ever!

Date of experience: March 5, 2025
Kentucky
1 review
0 helpful votes
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Difficult to understand the VIP experience
April 12, 2025

The monthly payment scheme of buying credits never made since. Also the website was so difficult to work with it seemed like it was intentionally hard to be misleading and scam more $ from us.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Beware of the subscription!
January 11, 2025

Ordered a jacket & leggings. The leggings material was meh, about the same quality as Amazon leggings. I returned them & kept the jacket. They were trying to charge me for a subscription I didn't agree to, so I had to call them up & sort that out. Why would I need a clothing subscription? You don't get anything either, just cheaper prices if you do make a purchase. So ridiculous! I won't buy from them again.

Date of experience: January 1, 2025