business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
867
value
874
shipping
852
returns
613
quality
834
This company does not typically respond to reviews
New Jersey
1 review
0 helpful votes
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Unfair business practice, basically a scam
August 12, 2024

Really aggressive and unfair membership practices that intentionally lures u in and is unclear what you're agreeing to. Super overpriced with no real benefit as everything is always on sale the membership credit is simply not worth the monthly cost. Everything is always on sale for like 50% off so your membership credit is not even worth as much as a single item. The clothes are alright, but the entire business model is horrible. Support is not that great either, and the one time I got a partial refund for my trouble for anything, I got 10$ that expired in like a month or something.

Date of experience: August 2, 2024
New York
1 review
0 helpful votes
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Membership service
August 11, 2024

So the fact that I have to pay a monthly subscription, kind of doesn't sit right with me who is this? I would order every month I mean in this economy who really has money to order every month and pay a membership fee it took forever for my order to come in and if I'm paying a monthly membership, I feel like my delivery should've been faster. That would be a perk so owning the membership.

Date of experience: August 1, 2024
Nebraska
1 review
0 helpful votes
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Review
October 11, 2024

Overall the products are good quality; however, items I would like to purchase are rarely in stock in my size so it takes several months before I can use a credit if I forget to skip.

Date of experience: October 1, 2024
South Carolina
1 review
0 helpful votes
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Inconsistent Sizing
September 16, 2024

I am somewhat unhappy with the products. The sizing is not consistent and the quality is not as it was when Fabletics was first in business many years ago. I have clothes from that time and they are still in excellent shape!

Date of experience: September 6, 2024
Missouri
1 review
0 helpful votes
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Great product and Great customer service
November 16, 2024

Everything was great from start of order to delivery!

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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0 stars
November 16, 2024

Uncomfortable fabric, not fit to size, color didn't match what I needed.

Date of experience: November 6, 2024
Pennsylvania
1 review
0 helpful votes
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Cheap
November 16, 2024

Cheap clothes not good quality but fast shipping...

Date of experience: November 6, 2024
New York
1 review
0 helpful votes
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Great in store support from staff
December 14, 2024

I was buying a gift for family and trying go great ideas and support from the sales people at the store. Looking forward to going back for Christmas shopping!

Date of experience: September 23, 2024
Montana
1 review
0 helpful votes
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Not really plus size
September 11, 2024

Despite sizes going 3x+ brushing that I get in my regular women's size is too tight and too small. I've even gone up several sizes. I'm a yoga teacher so would love to wear Fabletics regularly but I can't rely on fit.

Date of experience: September 1, 2024
New Mexico
1 review
0 helpful votes
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Pretty good haul
September 14, 2024

Ordered pants and some accessories. Two of the pants were too long, when I tried to exchange for a different size, the app initially let me, then I glitched. I went back in to try and initiate the exchange again, but those two items were all of sudden it eligible for exchange…hmmm. Fanny pack is nice but the pockets on the inside are not sturdy and were stretched out so they don't hold small items well.

Date of experience: September 4, 2024
Pennsylvania
1 review
0 helpful votes
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I shopped online as a member, but was dissatisfied with my experience and the sizing when my items arrive. I canceled my membership and went to return the items (hoping for an exchange), but when I asked for an even exchange was told that the price I originally paid would not be honored because I was no longer a member. How about, instead of some weird pricing scheme, all customers receive the same price like LITERALLY EVERY STORE EVER?

The overall experience was poor enough that I'm no longer interested in the brand, which is a shame.

Also, the employee at the South Hills Village location in Pittsburgh was not helpful and at times was condescending. She kept calling me "hon," as well, which I found to be majorly off-putting as someone who was clearly older than her.

Date of experience: October 1, 2024
Missouri
2 reviews
0 helpful votes
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Never disappoints
August 11, 2024

I have been a member of Fableletics for years.
I have never returned anything.
I have jackets, leggings, tops, slippers.
I love every item.
The quality is great and there are styles for all body types.
Supper easy to skip a month or two then pick up where you left off.
Thanks fabletics.
My only complaint is when there are specials they are typically out of my size.

Date of experience: August 1, 2024
Pennsylvania
1 review
0 helpful votes
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Nice Clothes, But It Takes Forever!
September 15, 2024

I ordered gear for a beach trip vacation. The order did not arrive in time. I had to exchange some things anyways. The exchange order never arrived. I called to figure out what to do and they replaced the order, though not with my original selections - I had to pick substitutes. And that also took a while to arrive, but at least it came. It has been a month-long process, quite literally, it has taken 5-6 weeks.

Date of experience: September 5, 2024
Wisconsin
1 review
0 helpful votes
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My favorite leggings
August 11, 2024
Updated review

This is my favorite brand of leggings. I especially love that. They also carry tall sizes. Their leggings give me the best coverage for my legs and suck everything in. There is a really nice variety too that I love

Date of experience: August 1, 2024

Love all the leggings
June 19, 2024
Previous review

I really love all the leggings and do appreciate the tall inseam size options, but do wish they had tall options for the tops. Also wish there was a bigger selection for workout tops. Some push-up padded sports bras would be great too. I'm smaller chested and most sports bras make it look like I have nothing but flattened pancakes lol.

Date of experience: June 9, 2024
Georgia
1 review
0 helpful votes
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Love Love Love Fabletics
August 11, 2024

I am a leggings girl and they are mostly what I wear. I never have issue with receiving my order and they ship pretty quickly. My one issue - which really isn't an issue, is that I am an average sized woman and usually my size runs out quick. I have tried others but keep going back to Fab! Guess that says it all

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
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I didn't get an order
October 11, 2024

I ordered a set in the store and paid for it. And when I got home saw someone canceled it. I never received my item. When I called customer service they refused to help me.

Date of experience: October 1, 2024
Arizona
1 review
0 helpful votes
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Pockets
September 14, 2024

The monthly rate isn't worth it since the stuff I want is less than the fee. All I want is a hidden pocket in the front. Only a couple of leggings/shorts have them. As soon as I can find something to use my credits on, I will be discontinuing my membership.

Date of experience: September 4, 2024
Missouri
1 review
0 helpful votes
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Bad review
August 11, 2024

My hat came bent and was unable to purchase another one. The pants were too tight. I usually wear the size that was bought but they were super tight so size was not wearable. Furthermore, I could not re-order because items were discontinued. Walked away with no clothes and had to make a trip to a brick and mortar store because I could not return items from the comfort of my home. 😢

Date of experience: August 1, 2024
Illinois
1 review
0 helpful votes
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Superb
November 14, 2024

I went to change the size of the same product and visit was really in and out 👍

Date of experience: November 4, 2024
Alabama
2 reviews
0 helpful votes
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Lined shorts
November 15, 2024

Excellent customer service and great product and easy to navigate site and to place order!

Date of experience: November 5, 2024