business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,773 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
California
1 review
0 helpful votes
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I like the pockets
August 11, 2024

I bought these products for the price and for the pockets. The service was good, but there are only a couple styles I wanted. I thought the new styles might keep the pants from falling down, but meh, gravity really likes this fabric. But I do wear them sometimes, just because of the pockets!

Date of experience: August 1, 2024
Washington
0 reviews
0 helpful votes
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Great experience
October 15, 2024

I've been at Fabletics member for years and they always have amazing customer service. As long as you can remember to cancel Vip monthly it's great!

Date of experience: October 5, 2024
Ohio
1 review
0 helpful votes
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Sizes are inconsistent
September 12, 2024

Overall I think the product is good. There are two problems with Fabletics that prevent me from being a regular customer:
1- My size is never available. It is always sold out.
2- If my size is available, which is either a small or extra small, I place an order and over 50% of the time I have to return it because it is either too big or too small. When I try to exchange for the next size, it is sold out.

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Better than LuluLemon
October 15, 2024

Fabletics has the best stretch pants and shorts. They are thicker,have pockets, and prettier seam than LuluLemon. Not to mention, less expensive.

Date of experience: October 5, 2024
Illinois
1 review
0 helpful votes
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Communication Issues
September 15, 2024

Bought a pair of shorts. Received notifications that it was shipped and in a state away. Two weeks goes by and no new notifications. I get ahold of customer service and they tell me that there was an issue with shipping and they sent it back. If I didn't get ahold of customer service and asked for an update, they would've sent the shorts back and kept my money. Not the first time having this type of issue with customer service. They refused to answer my questions and just have me the solution script that they are trained on. It didn't work. I closed my account and never shopping with them. I can careless for Fabletics.

Date of experience: September 5, 2024
North Dakota
1 review
0 helpful votes
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Love the leggings!
August 11, 2024
Updated review

The power hold leggings are the best! I have noticed the few newer pairs feel like a little different material though and I have a little hole in the knees of one that's only a few months old so that's disappointing. I love the style but there are a lot of tops I can't wear, I wish they had a few more non crop top type options!

Date of experience: August 1, 2024

Good quality but limited styles
February 1, 2023
Previous review

I love my power hold leggings and the sport bras but all the tops I've got are always so short and it's just how they are. There are so many cute tops I'd like to order or don't because of the length, I can't wait for the crop top trend to be over. If there were better top options I wouldn't have canceled my membership.

Date of experience: February 1, 2023
Maryland
2 reviews
1 helpful vote
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Fav leggings ever!
September 12, 2024

I don't have luck with the bras fitting me well because of my proportions but the leggings are my fav of all time. The fit is great, the quality is awesome, and they are easy to care for. I'm still wearing an original pair of Powerholds from 2018 and they look brand new.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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I used to love Fabletics until...
August 11, 2024

I think the products are OK. I started my membership with Fabletics May 2020. The products were great and the price for the 3 piece outfits, at the time was phenomenal. It was a no brainer to purchase monthly with my credit and then spend a little extra to get more items. But then the prices went up... Way up! And some of my older pieces started to loose the elasticity around the waist band so I had to start to constantly pull the waist up on some of the leggings. So I switched to purchasing jogging pants instead. To add to this, the quality and sizing on different items has become hit or miss. There's no longer any consistency. And now that the price is so high, I'm only getting 1 item instead of 2-3 for my monthly credits, which is the equivalent to shopping full price with the supposed appearance of a discount. It's just no longer worth it and I no longer love Fabletics as a brand like I did when I started over 4 years ago.

Date of experience: August 1, 2024
South Carolina
1 review
0 helpful votes
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SAD
September 15, 2024

YOU never told anyone about a membership or subscription! Then the next month you magically deducted the amount from my account. Ridiculous! To your credit only to threaten the BBB but once and you deducted it and stopped the subscription. Clothes are great! However will never place another order.

Date of experience: September 5, 2024
Pennsylvania
1 review
0 helpful votes
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Deceptive Company
August 11, 2024

Had no idea one purchase would automatically sign me up for a membership that cost $60 a month. And when I called to inquire, I was told yes, it was in "fine print" when I placed the order. Admitting it was in "fine print" tells me they know this is a sneaky practice. I called my bank to dispute the charge and got my money back.

Date of experience: August 1, 2024
Texas
1 review
0 helpful votes
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My favorite athletic attire!
August 11, 2024

As a personal trainer and cycle instructor at Trufusion in San Antonio I need my fits to be consistently comfortable and super cute. I get that here with Fabletics. Very satisfied and loyal customer. LoLo

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
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Ordering difficult
September 12, 2024

I know i was buying on a whim and purchasing without reading but i have experienced multiple confusions ordering and receiving my products... very misleading IMO. I will not be ordering again without deep thought i feel ripped off by the products and pricing received. So i will just but elsewhere.

Date of experience: September 2, 2024
Arizona
1 review
0 helpful votes
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Never has my size or style I'm looking for
August 11, 2024

I have been trying to do an exchange for the longest time now. Every time I have gone into the store, they don't have the style or size I'm looking for. Neither online or in store. A waste of my gas and time to check each time. Kind of makes this membership useless.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
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Malo
January 14, 2025

El material de los leguis cambio a muy mala calidad...ya están motosos parecen viejos...me decepcionó

Date of experience: January 4, 2025
Kentucky
1 review
0 helpful votes
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Athletic wear: win. Scrubs: meh
September 14, 2024

This was my first order with Fabletics. I've been to the store before and bought pants and bras. Online I decided to get a few bras, a swimsuit and I wanted to try the scrub pants. The bras fit really well. The swimsuit fits well. It came in a good time as well. The scrubs were a great fabric but they did not fit well. They were too tight at the waist and uncomfortable to move. I returned them and got the new pair of pants. They unfortunately were too long. The scrub pants had to be returned again. When I got a new pair, they were a larger size and petite. They fit a bit better in the waist but now are a bit too expansive. I can't return them again now but I know for next time when it comes to the scrub pants.

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Difficult to skip
September 15, 2024

I find it very difficult to skip a month. The pop up window only says to get credit now. When I finally find where it says to skip it doesn't confirm that I'm actually skipping a month. It says if you skip you will miss out.

Date of experience: September 5, 2024
Missouri
1 review
0 helpful votes
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Review
September 12, 2024

I like Fabletics but find that the member credit system does not make sense. Sometimes the Clothes it's fabletics are less expensive if paid for without member credits. I find that frustrating. If a member credit is 59.95, but something is on sale for 23 or 1 member credit, that seems like members with credits are being taken advantage of.

Date of experience: September 2, 2024
Oklahoma
1 review
0 helpful votes
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Cancelling
September 11, 2024

It would be more convenient if I could cancel without calling. I like the products but do not need athletic wear frequently enough for a monthly subscription. I'd prefer to be able to put my account on hold for more than a month or to be able to cancel through the app.

Date of experience: September 1, 2024
Arizona
1 review
0 helpful votes
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Wrong pricing
September 11, 2024

I ordered quite a few items and upon adding items to my shopping cart the prices would be one price but then would change when I added additional items. Shorts were supposed to be $10 but only one pair stated that price and the others went to 13.99. Same with pants. Frustrating

Date of experience: September 1, 2024
Tennessee
1 review
0 helpful votes
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Still waiting
September 12, 2024

I ordered 3 items in July. Then called in August and had to cancel and reorder and now am still waiting for my order. It makes me not want to order from Fabletics if I have to wait 2 months for merchandise that I paid for months ago!

Date of experience: September 2, 2024