FableticsReviews 13,329
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Company has horrible business practice.
Canceled membership monthly auto pay and have plenty of funds after years of payments and they don't give me any VIP discounts now with money PREVIOUSLY collected. They also take your money if not used in a certain time frame. Absolutely uncalled for. Will never, ever buy from this place again. Called and Wrote them a letter and never heard back from them. Please, check with others. There's alot of people that think this is robbery
Supposed to get a 2nd pair with the order if you are available member so I joined and still only received 1. Not only that I started getting a monthly charge
These are the best fitting and most comfortable workout clothes you can buy
Trying to order anything off the website is frustrating. I just wanted a black scrub set (pants and a shirt). It was a complete pain to find and add one to my cart. Then I wanted to use a monthly credit to pay for it. The credit that I was charged almost $70, then I still had to pay for shipping fees. Then I only received the shirt and no pants. Will not ever order anything else from this site again.
I have been a customer for a few years and I've never been disappointed with my purchases are returned will always be valued customer
Leggings were pilling after not even one wear. It was the first time I wore them ( not to mention my first purchase from fabletics); and I got half way thru the day and I notice they were pilling I contacted the company and I was under the impression they were sending me a replacement asap so I have been waiting all this time only to notice in my email that they want me to actually mail them back, even though they have the pictures of the item. Just very frustrating 😕
I wish you can exchange for different styles instead of only exchange or return.
I have a whole wardrobe of items from Fabletics and I must say, although I have my favorites (ahem, powerhold anything) I truly wear every single item. I've gotten all different types of leggings, bras, shirts, onesies, and I will forever go down as a Fabletics girlie. Seriously I should just go ahead and be a brand ambassador haha. Im a walking billboard for Fabletics lol! And I wouldn't have it any other way. The competition has nothing on em!
First time buying from your company. I got my order fast and was extremely pleased with my products! Will purchase more. The pricing was really good too!
Great company. I like options of cleaning out the closet for credit via thredup. Just another reason like the company. Recycle and reuse clothing in the best possible way.
I've been quite surprised at the quality and durability of my purchases. Just wish the app was more user friendly... Has some bugs and wonkiness during searches and filters.
I love the clothes that I ordered. I was excited about the possibility. I hate, every time that I go on the site the things that I'm looking for are sold out. Each time I get an email advertising a sale or something new that's been released, I go to the site and it is all already sold out. This happened several times. It is the reason I canceled my subscription. It's incredibly frustrating.
I have been buying fabletics leggings for years. I really love the power hold leggings and now the new flare leggings. The two biggest complaints I have are: one, they seem to go through periods where their inventory is really low and it's almost impossible to find my size (size small) in any of their leggings, and two, the power hold leggings just dont seem to hold up as well as they did a few years go. The power hold material itself seems to be the same but the stitching seems to have changed and comes apart after just a few months (which can obviously put you in some seriously embarrassing situations at the gym).
The brand has changed from when it first started. Notice some change in the cut of Power Hold leggings. One order took over a month to receive. Decided to cancel subscription.
I just got some new flare leggings & I love them. I wear fabletics bottoms on most days and have about 30 pairs. They are very comfortable & I've always found customer service to be professional.
I'm completely in love, the leggings fit really well and are comfortable. I bought them in red and black, I'm so in love with them. They're worth it.
Just flat out dissatisfied. Product not what I expected. Very uncomfortable material. Glad I didn't pay the original price. Because dissatisfied wouldn't have been my choice of words
I absolutely love the clothes but the shipping process is bad.
It's never good when a reputable company use FedEx
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members