My overall experience so far has been pretty disappointing. As a first time customer, I was super excited about the 80% off deal and placed an order. When I received it and tried everything on, I was sad that everything was a size too small, but planned on exchanging for a bigger size. Upon initiating an exchange, none of my order was able to be exchanged. Absolutely nothing could be exchanged so I ended up returning it all. Once my return was complete and dropped off at FedEx, I had never received any update emails from Fabletics. I had to reach out to customer service twice on two separate occasions to see if the return was ever received. The first person I talked with was not very helpful at all and kept stating I'd receive my refund when I kept asking if my return was received on their end. The next time I spoke with customer service they were much more helpful and finally confirmed my return was received and was in the processing stage that allegedly takes up to 10 days. Now I'm debating if I want to place another order because the quality of everything was great, however, I don't know if it's worth the hassle and at the loss of the 80% off deal which was essentially wasted on my failed first order.

I think the quality and price are fair and have not had issues with my products. However, there are two issues that have irked me. Whenever there are cute sets I'd consider purchasing, it seems that one of the items isn't in stock in my size every time and so I miss out on the savings from buying the combo. The other issue is that I recently received an email with a generous $30 gift card from Fablerics but no matter what I did I couldn't get it to work. My items met the very simple terms and conditions laid out in the email, and I didn't see anywhere else to read further info, so I have no idea why it didn't work. It was really frustrating so I ended up just saying forget it and didn't buy anything.

I ordered 40x32 pants in October and the were 2 inches too big in the waist. Returned and got 38 x 32 and the fit was good and I was very pleased other than over 30 days to receive the replacement. Then I ordered 4 more pairs on 12/25 of 38 x 32 and when received the are way too small in the waist. Returned and no replacement size available for over a month and the cut changed very quickly on the same pant. I don't know the reason but I would expect consistency at this price. The fabric and fit is excellent with my first pair. However the change in size and fit is a real hassle.

The shipment arrived quickly and the quality of the merch was great, but the length of the flare leggings was about 6" inches too long for me. I'm 5'5". Let's be honest... I'm not hemming leggings! If only I was taller or if only Fabletics offered a variety of inseams... (I returned them for a full refund... very easy process!... before I even thought to take a picture...oh well.)