business logo of Fabletics

FableticsReviews 13,329

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 10 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Runs small
April 11, 2025

Products are good quality, some prices are very expensive. Exchanges are troublesome.

Date of experience: April 1, 2025
New Mexico
1 review
0 helpful votes
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Rip off
April 11, 2025

I purchased four pairs of women's workout pants, but didn't like two of the colors. I returned the two I didn't like, but was only refunded $2.00 despite being charged over $200.00 for the total purchase. I signed up as a preferred customer for the discounts, but came to realize that they expected me to purchase something more frequently than I wanted. Don't get caught up in this situation. It feels like I was scammed.

Date of experience: April 1, 2025
Hawaii
1 review
0 helpful votes
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Awesome employees
April 11, 2025

Aloha, your Hawaii store employees at Waikiki Marketplace are absolutely the best employees. Always so helpful and knowledgeable with the collections and the best ways to get the product s to me.

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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No good deals with membership
April 11, 2025

Many items are priced very expensive if purchased with member credit. Most would be cheaper if purchased without credit.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Materials cheaper
April 11, 2025

The quality of the material has been diminishing in recent years. The power hold leggings used to be thicker and better quality. They are now thin and see through, without nearly as much stretch. They feel stiff and not nearly as comfortable as in the past. Also, many items are out of stock. Due to this and the rising membership cost, I plan on cancelling my membership

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Great products, super comfortable
April 11, 2025

Have been purchasing various items for the past couple of years. Quality is very good especially for the price

Date of experience: April 1, 2025
Florida
2 reviews
0 helpful votes
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Worse website ever
April 11, 2025

Can't login- loads slow and can't use any of the member credits I earned. Can't speak to or email anyone either.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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I ordered items TWICE because the first shipment was labeled as 'undeliverable' by the delivery carrier. Then, the same items were sent a second time but there was NO RUSH delivery as what I had paid for. This whole experience was just TERRIBLE. I order online ALL THE TIME and don't have any problems elsewhere. I guess these guys don't care because they don't change their delivery carriers and just don't really rush things over.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Power hold leggings
April 11, 2025

I have purchased several pair of power hold leggings over the years. I purchased a print pair in January. The material is very cheap, almost see through and no where near power hold. This is my second experience with this issue so I canceled my membership

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Fabletics clothing test
April 11, 2025

I received a Jacket, pants and top to test for Fabletics in their test program. All the items were are well made and comfortable. I would purchase anyone of the items because I know that Fabletics has in the past sold me items from as far as 6 years ago and I still wear these items. I highly recommend purchasing Fabletics wear.

Date of experience: April 1, 2025
Louisiana
1 review
0 helpful votes
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Holding On
April 11, 2025

The sizes are hit and miss for me. I would like more set options and more color options.

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
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Poor poor poor customer service
April 11, 2025

Horrible service can't get my order but paid for it first. Then the arguments of them not receiving the old order when
I had the confirmation that they did. Will never buy again.

Date of experience: April 1, 2025
New Jersey
1 review
0 helpful votes
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Charged when I skipped
April 11, 2025

I often get charged the monthly fee when I skip a month. I am ready to quit.

Date of experience: April 1, 2025
Arizona
2 reviews
0 helpful votes
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Absolutely Satisfied!
April 11, 2025

Every product I've received from Fabletics is more than I expected. The quality of the materials, the products, the price, it's all been the best with Fabletics. If you're not a VIP, do it. The pricing is more than worth it.

Date of experience: April 1, 2025
Colorado
1 review
0 helpful votes
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Not happy with Fabletics
April 11, 2025

I was not informed that money would be withdrawn from my account to be held by this company so that I may purchase items from them. All I did was order a pair of shorts and the next thing I kwon they are withdrawing money from my account. This is a really bad idea and if I wanted to order more I would do it and not be forced to. Never order from them again!

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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I love the comfort and style
April 11, 2025

When I wear each item I love the style. I also purchase things for my daughter because I can afford them with my discounts. LOVE YOU KATE!

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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High price
April 11, 2025

The price paid for the membership doesn't seem worth it, when you can only use the credits for items that seem to less value than whatbis paid for the membership.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Good Customer Service
April 11, 2025
Updated review

I never received an item I ordered. It probably got lost in transit. They gave me a credit for a following order.

Date of experience: April 1, 2025

Good Quality
May 14, 2024
Previous review

Fabletics are always good quality. I'm always satisfied. I don't need a lot of sportswear, but when I do, I know it will be something I enjoy wearing.

Date of experience: May 4, 2024
Missouri
1 review
0 helpful votes
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Fabulous
April 11, 2025

It was great and I look forward to more!
When the product is Amazing enough said.
Thank you!

Date of experience: January 16, 2025
California
1 review
0 helpful votes
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Constant Lack of Inventory
April 11, 2025

I have several unused VIP credits and it's mostly because they never have my size in popular styles.
However when I am able to find my size I generally enjoy the clothing which is why this is not a one star review. I consider canceling my membership every time I try to use my credits.

Date of experience: April 1, 2025