business logo of Fabletics

FableticsReviews 13,331

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 10 days

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Fabletics is fabulous!
February 12, 2025

I love the apparel that I buy at Fabletics. It is great quality. You can skip your membership each month or use your credits to buy almost anything. Their sales are the time to buy. Never pay the full price! The fit is as you would expect, maybe things run a half size larger but that's fine with me.

Date of experience: February 2, 2025
Arizona
2 reviews
0 helpful votes
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I'm expected to buy the same sale item from yesterday and the days prior... with two boring colors black, and blue. I've requested more fun colors, but that hasn't happened.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Always a breeze
February 12, 2025

Love the app and the website! Always extremely easy and quick to order and get my stuff! All round great experience!

Date of experience: February 2, 2025
Washington
1 review
0 helpful votes
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Very Satisfied
February 12, 2025

I have had wonderful customer service and my clothes have always come promptly in the mail.

Date of experience: February 2, 2025
Hawaii
1 review
0 helpful votes
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Shipping takes too long
February 12, 2025

Hi shipping takes too long. You guys should offer different types of shipping.

Date of experience: February 2, 2025
California
2 reviews
0 helpful votes
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Awesome products!
February 12, 2025

I love everything about Fabletics. The look, feel, fit and the cost. The only negative thing I can say is it's really hard to get the new colors in my size😞

Date of experience: February 2, 2025
Iowa
1 review
0 helpful votes
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Uniquely fitted
February 12, 2025

The quality is unsurpassed. When you wear these uniquely constructed items you feel confident and styled. As a larger person I appreciate this the most.

Date of experience: February 2, 2025
Pennsylvania
4 reviews
16 helpful votes
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False Advertising, Rude Employees
February 12, 2025

I ordered flair, but both styles were clearly 1970's bell bottoms. They were awful. Returns were a hassle. Even though it showed delivered to them at their address with the tracking information THEY GAVE ME, I had to take a pic of the drop off receipts and jump thorough a bunch of other hoops. Sized for a toddler anyhow.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Unsure
February 12, 2025

I am new to the company and don't quite have it figured out yet. I don't like that the $59 charged a month goes to a unit credit instead of just a $59 credit. Shipping is slow and not sure why there is an import fee. Exchange for wrong size Went very smoothly.

Date of experience: February 2, 2025
Texas
1 review
0 helpful votes
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Tights not for winter
February 12, 2025

I placed 2 orders and paid the $59.99 membership fee 2 months. I ordered a pair of tights that advertised as "winter" so I expected them to be thicker than their normal tights. But they are not so I'm pretty disappointed and don't feel I received the value I expected for the membership fee. Just too expensive.

Date of experience: February 2, 2025
Tennessee
1 review
0 helpful votes
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Good quality products
February 12, 2025

Very happy with the products I recommend them to family and friends constantly.
The materials are durable.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Great Company
February 12, 2025

Really great company, provides excellent clothing for a great price. One company that actually rewards its existing members rather than just its new members. Always good delivery times once you've ordered and the clothes are exactly as they are advertised

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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Surprised and upset
February 12, 2025

I've always loved your clothing hence to reason for never leaving. It's great quality for great price. However when I saw you started to charge your loyal customers the tariff fees I was appalled that an American owned company would charged their own American people to make up the money. As a business owner myself I completely understand the need to increase prices due to the never ending increase in prices of our community. But instead of thinking of opening up a factory in the US to avoid the tariff imposed on you for making your products overseas you decide to put on us. Then supporting another country and not thinking about the jobs you can create here. Thank you for the products until this happen but until you think about other strategies to not put this on your buyers I will not be coming back.

Date of experience: February 2, 2025
Florida
1 review
0 helpful votes
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Pushy
February 12, 2025

Any time I go to the site to look at anything I get a follow-up email, almost immediately asking if I want to buy what I glanced at. A little too big brother for me. Also, I swear I skipped months and was still charged. Too bad, cause the products are decent if you get the sales, but relax on the hard sell.

Date of experience: February 2, 2025
Texas
1 review
0 helpful votes
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Slow shipping!
February 12, 2025

While the products are of great quality, the shipping has a lot to be desired. So if you need or want something fast, don't order Fabletics. If it doesn't bother you to wait, then absolutely get their products.

Date of experience: January 30, 2025
New Mexico
1 review
0 helpful votes
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Quick and effective
February 12, 2025

The agent was courteous, clearly understandable and effective in resolving my issue.

Date of experience: January 31, 2025
Hawaii
1 review
0 helpful votes
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Haven't received what I ordered
February 12, 2025

It has been close to a month and I still haven't gotten my products.

Date of experience: February 2, 2025
Kansas
1 review
0 helpful votes
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Delivery took forever.
February 12, 2025

I ordered an item and it took nearly 3 weeks to receive it.

Date of experience: February 2, 2025
Arizona
1 review
0 helpful votes
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Fabulous fit in all the right areas
February 12, 2025

I bought 4 pair on sale, and these are fabulous! I'm 5'11" And these fit snug but too tight, wish they were a bit more high waisted but these are fabulous for wearing day to day and going to Pilates! Perfect buy!

Date of experience: February 2, 2025
Kansas
1 review
0 helpful votes
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Great products
February 12, 2025

Super comfortable clothing. Incredibly soft and stretchy. Will definitely be ordering more for the spring and summer!

Date of experience: February 2, 2025