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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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My granddaughter loves the two pairs of light up shoes! She wears them everyday!
My granddaughter loves yer outfit and heart shoes.
Hello Felicia,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Good quality and on time shipping! Great customer service I had to call and verify an issue.
Hello Tomeka,
Thanks a lot for the feedbackt! FabKids promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
I love the products that I purchased for such a great price and my daughter loves them too
Hello Samantha,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Hello Lisa,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I order my daughter clothes and one of the pants had a big hole in the back of it. This never happened before.
Hi Sherika,
Thank you for sharing your feedback about your order, it will help us improve our operations and services. Our Member Services Team will be contacting you immediately.
Best,
Kim
I absolutely love the pink dino shoes and fox boots I bought my five year old. And she loves them too. Will be buying from Fab Kids again soon!
Hello Kayla,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I love how there's so much great choices to pick from but I dislike how they're all so good that it makes me want to buy all of them! Haha. Quality of the shoes is amazing. Shipping speed is fast too! I would definitely recommend and buy more!
Hello Hyacinth,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I had ordered some items for my daughter and for my granddaughters birthday, and when I got a notice on my phone saying it was delivered, there was nothing outside my door. I looked at the picture that the driver had taken and they left my items at someone else's house and Fab kids kept giving me the runaround saying that they're going to investigate it! Nothing has happened yet and I asked for a refund, because I was dissatisfied with what happened. I had to purchase something else for my granddaughters birthday and they want to give me a store credit basically because they don't do refunds only a credit! I want my money put back on my card and I don't want a store credit because I don't want to use fabkids anymore.
Hi Jocelyn,
Thank you for sharing your feedback regarding your order! We always like to know what our members are thinking so we know where to improve. Our Member Services Team will be contacting you immediately.
Best,
Kim
With two toddlers plus teenagers it is really easy to shop has a great selection and fast delivery first month has been great we will see how it goes next month!
Hello Angela,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
This doesn't make any sense to me. I thought I ordered two of the four styles available. In fact, I received two of the exact same shirt. What do I need two for? They won't take one back, so if I wanted to return this, I'd have to send both shirts back.
Hello Jennifer,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Almost every pair of shoes has fallen apart or started to after one or two wears
Hello Austin,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It is wonderful to look up and have a credit to spend!
Hello Kathleen,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Quality not to the mark as it is priced. Just two pockets. Material is ok but not designed to make the kids be fond of it.
Hello Shatrughan,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our products and prices. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Y'all suck $#*!. Leave me alone. Can't even speak English when you want someone to help you.
Hello Aly,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our website and Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Orders placed without difficulty and delivered on time
Hello Sophia,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
They came fast grandson loved them they fit good so far they wear good
Hello Deborah,
Thank you for taking the time to share your awesome review! We’re glad your grandson is enjoying his shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I didn't like how I had to subscribe to something in order to order some shoes!
Hi Ashley,
Thank you for providing feedback regarding the VIP membership! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.
Best,
Kim
Buena ateennciion me udaarron muuyy. Buieen parra haacccer. Mii u
Hello Ana,
¡Gracias por la genial retroalimentación! ¡Ha sido un placer hacer negocios con usted! Espero que siempre tenga una maravillosa experiencia de compra en FabKids.
Best,
Mary
Hermosos zapatos excelente calidad muy detallistas en todo los colores bellos
Hola Lexy,
Es nuestro deseo mantenerlo satisfecho con nuestros estilos únicos y productos de gran calidad. Eres nuestra inspiración para dar lo mejor de nosotros. ¡Gracias y recuerda, te valoramos!
Mejor,
Allison
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Stephanie,
Thank you for taking the time to share your awesome review! We’re glad your granddaughter is enjoying her shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad