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EZContactsReviews 6,702

3.8

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EZContacts Reviews Summary

EZContacts has a rating of 3.8 stars from 6,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 3rd among Contact Lenses sites.

service
568
value
354
shipping
358
returns
194
quality
288
This company responds to reviews on average within 3 days

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North Carolina
1 review
0 helpful votes
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Love them very clear lens
January 23, 2020

I love my glasses I was alittle impatent I wanted them sooner but over all everything turned out great.

Date of experience: January 20, 2020
Georgia
1 review
0 helpful votes
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Contacts and Glasses
January 23, 2020

I typically buy contacts every 3 months. Always super fast and easy. This time I bought glasses (first time in 6 years) love them!

Date of experience: January 20, 2020
New York
1 review
0 helpful votes
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OVER 1 MONTH TO SHIP!
January 23, 2020

The price is right HOWEVER if you need your glasses quick don't order from here. If you're willing to wait over a month, sure...

I ordered a pair of Gucci frames November 21st. I did not get them till the first week of January.
I called numerous times, and finally someone told me in December that they were on back order... NO WHERE ON THE WEBSITE DID IT STATE THIS. Annnnnoying

Date of experience: January 20, 2020
North Carolina
1 review
0 helpful votes
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Wrong Lenses
January 23, 2020

Try for the first time ordering online all good easy to order etc etc except I can't read I receive lenses with wrong PD. No Problems with Driving at night and watch TV but I see double and Blurry near.

Date of experience: January 20, 2020
New York
1 review
0 helpful votes
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DISSATISFIED CUSTOMER
January 20, 2020

I ORDERED TWO PAIRS OF GLASSES AND HAVE NOT RECEIVED MY CLOTHS, SPRAYS, KEYS CHAINS THAT I USE TO TIGHTEN MY FRAMES OR MY DEMO LENSES. CHECK MY HISTORY WHICH WILL PROVE THAT I AM ALWAYS SATISFIED AND I NEVER COMPLAIN. BUT THIS TIME I'M VERY ANGRY. I WAS PROMISED ON JAN. 2,2020 THAT I WOULD RECEIVE THESE ITEMS IN THE MAIL, AND STILL HAVE NOT RECEIVED ANYTHING. I MUST CONSIDER IF I WILL CONTINUE TO SHOP ON YOUR WEBSITE.

Date of experience: January 17, 2020
Illinois
1 review
0 helpful votes
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Frames
January 20, 2020

Frames are disappointing and look flawed. Correspond with Miriam. Took one mont to receive and I need the new prescription to see. Policy for return is disappointing. I requested new frames/lenses with returning the frames I have received due to the fact I need these to see. I cannot afford 4-6 weeks of processing time. I enclosed a picture in my original correspondence with Miriam explaining my dissatisfaction with the frame, meaning I do realize the pattern of the frame but this fram has an inch area of clear plastic that has no pattern at all and it looks ridiculous. I will not order from ezcontacts again

Date of experience: January 17, 2020
New York
1 review
0 helpful votes
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Second purchase, will shop again
January 20, 2020

Great prices and great service. I've always found what I was looking for and the buying process is simple.

Date of experience: January 17, 2020
Illinois
1 review
0 helpful votes
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Absolutely wonderful!
January 19, 2020

Absolutely beautiful glasses. So well made and such wonderful quality.

Date of experience: January 16, 2020
California
1 review
0 helpful votes
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Recommended
January 19, 2020

Repeat customer. Inventory availability can be better.

Date of experience: January 16, 2020
Texas
1 review
0 helpful votes
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Great Experience!
January 17, 2020

My daughter's glasses were perfect! The quality and price were amazing. I would definitely order again.

Date of experience: January 14, 2020
Wisconsin
1 review
0 helpful votes
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Excellent Service, prices, shipping
January 17, 2020

Wow-- I was blown away -- VERY Helpful & EXCELLENT Products, Prices Service -- even Return!.
I used on-line chat with questions -- very helpful
Thanks -- glad I found this place!

Date of experience: January 14, 2020
Maryland
1 review
0 helpful votes
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It really is EZ
January 17, 2020

Bought the glasses for my daughter. She's very happy about it.

Date of experience: January 14, 2020
Germany
1 review
0 helpful votes
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Very dissatisfied
January 16, 2020

Never received glasses been given run around from to different carriers as far as whereabouts of package now waiting for ezcontact to give me refund or product that i ordered

Date of experience: January 13, 2020
New York
2 reviews
1 helpful vote
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Sunglasses and reading glasses
January 16, 2020

Both pairs came with weak and deformed arms I don't know if the site sells cheap because they're damaged pairs but I am returning both

Date of experience: January 13, 2020
Florida
1 review
0 helpful votes
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Poor quality
January 16, 2020

Very bad experience, actually i m very surprised this was not my first purchase from here shokingly bad

Date of experience: January 13, 2020
Texas
1 review
0 helpful votes
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Disappointed in EZ Contacts
January 16, 2020

Product ordered showed it was in stock. It was not and took 2 weeks before the prescription was even started. My order took over a month from order date to date of receipt. I would have preferred an honest answer so I could have ordered elsewhere.

Date of experience: January 13, 2020
Georgia
1 review
0 helpful votes
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Ordered on 12/31, item paged stated 2-3 days processing time. Called for status on 1/8 was told will ship in 1-2 days. Called again on 1/13 was told will ship in 1-2 days. Same thing happened last yr when ordered. Good prices but be prepared to wait 2-3 weeks for you order.

Date of experience: January 13, 2020
Florida
1 review
0 helpful votes
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Good product, long ship time
January 15, 2020

It took over a month to get my glasses that I desperately needed. When I originally ordered them, it said that it would ship in 2 days, however, the company closed for the Jewish holiday and did not communicate that it would delay my order. I had to reach out twice to check the status of my order. I think my order must've gotten lost because even with the holiday I had to wait a very long time for my order.

Date of experience: January 12, 2020
Georgia
1 review
0 helpful votes
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Late Delivery
January 14, 2020

It took 2 months to get my glasses, and when I was advised to order another pair you guys didn't have it.

Date of experience: January 11, 2020
Wisconsin
1 review
0 helpful votes
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Great Product
January 14, 2020

I have ordered from this website two times now and am very pleased. Will definitely order from here going forward. Thank you

Date of experience: January 11, 2020