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EZContactsReviews 6,702

3.8

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EZContacts Reviews Summary

EZContacts has a rating of 3.8 stars from 6,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 3rd among Contact Lenses sites.

service
568
value
354
shipping
358
returns
194
quality
288
This company responds to reviews on average within 3 days

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Alabama
1 review
0 helpful votes
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Very Satisfied
March 24, 2020

Items were always as described. Made cancellations and refunds a no hassle process!

Date of experience: March 24, 2020
Ohio
1 review
0 helpful votes
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Gucci frames
March 24, 2020

Item arrived fast, fits perfectly, prescription was added.

Date of experience: March 24, 2020
New York
1 review
0 helpful votes
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Best glasses, I ever had
March 24, 2020

Excellent fitting. Good quality progressive lenses. Light and trendy...
In addition, I paid 35% less than the retail price.

Date of experience: March 24, 2020
New Jersey
1 review
0 helpful votes
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Bought these because it promised 3-5 day delivery but they just kept moving it until I was over a month waiting. Gave no discount for this just said "express" delivery but shipping still took 3 days. To top it off they sent the wrong color. If you need to save the money go for it but i rather just buy my glasses from a place that keeps their promise.

Date of experience: March 23, 2020
Texas
1 review
0 helpful votes
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Amazing
March 22, 2020

Very fast processing and delivery, glasses came in original box.

Date of experience: March 22, 2020
New York
1 review
0 helpful votes
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They were great!
March 21, 2020

I ordered a pair of glasses but I didn't notice they weren't the ones I wanted until after I did the whole process of the payment. I contacted them to change them for the correct ones and if I could pay the difference and they did everything for me. I got them about a week later and I loved them.

Date of experience: March 21, 2020
California
1 review
0 helpful votes
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Great experience!
March 20, 2020

The process was very simple and straight forward. I did have to call and inquire about the lens shades, as I wanted my lenses to be as close to the original shade as possible, and customer service was able to answer very quickly. I still can't believe I was able to find my sunglasses at such a more affordable price with prescription included! This will be my new go-to place when I want to order specific prescription lenses.

Date of experience: March 20, 2020
Maryland
1 review
0 helpful votes
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Easy to order and quality lenses.
March 19, 2020

Easy to order and quality lenses.
Please enter at least 50 characters.

Date of experience: March 19, 2020
Illinois
1 review
0 helpful votes
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Terrible
April 16, 2020

Took a whole month to receive glasses. Sold me glasses that were out of stock. Glasses were expensive and took forever to receive. Will never buy from again

Date of experience: March 17, 2020
Illinois
1 review
0 helpful votes
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Burberry
March 17, 2020

Got my glasses within a week. Everything was perfect. Definitely going to order more glasses from here.

Date of experience: March 17, 2020
Texas
1 review
0 helpful votes
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Easy to see
March 17, 2020

Nice site, I wish there was a way to shop on this site by lens color.

Date of experience: March 17, 2020
Alaska
1 review
0 helpful votes
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Great selection and prices!
March 16, 2020

I love the selection of frames you offer. I ordered Ray-Ban sunglasses and was so happy with them that the next week, I ordered another pair of regular glasses.

Date of experience: March 16, 2020
Washington
1 review
0 helpful votes
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Excellent Options
March 16, 2020

Very pleased overall with my experience with EZ Contacts. The options were vast for all different styles which was terrific! Thank you for the clear overview for each available product.

Date of experience: March 16, 2020
New Jersey
2 reviews
0 helpful votes
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Amazing!
March 16, 2020

These glasses look and fit amazing prescription perfect I will be ordering again!

Date of experience: March 16, 2020
Florida
1 review
0 helpful votes
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Versace Blue
March 15, 2020

Took longer than expected but so worth it! Great quality and price, I will not purchase eyeglasses anywhere else.

Date of experience: March 15, 2020
Florida
1 review
0 helpful votes
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I'd heard some cautionary tales about buying discount glasses (especially discount brand name glasses) online, so I was a bit worried about ordering from here. However, everything went smoothly. Got my glasses in about a week and a half, and they're legit. Came with a case and a cleaning cloth. Price was great. Can't complain!

Date of experience: March 15, 2020
California
1 review
0 helpful votes
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Exchange
April 13, 2020

My prescription is too strong inside the glasses so I need to exchange them for my proper prescription

Date of experience: March 14, 2020
New Jersey
2 reviews
0 helpful votes
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Great experience
March 13, 2020

Great experience. Will always shop with ezcontacts,

Date of experience: March 13, 2020
Pennsylvania
1 review
0 helpful votes
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Amazing Customer Service
March 12, 2020

I forgot to add the prescription to the lenses and when I called to add it, it was so quick and were able to make the corrections. The only issue was that I thought I would have them within the 2/3 days I paid for but it took longer because of the prescription. Once sent though it was almost instant we received them. Overall an amazing experience

Date of experience: March 12, 2020
Florida
1 review
0 helpful votes
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Happy Camper!
March 12, 2020

I was treated with fairness and with much consideration and I cant thank you all enough for all you did for me.

Date of experience: March 12, 2020