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EZContacts has a rating of 3.8 stars from 6,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 3rd among Contact Lenses sites.
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Contacts Took 3 week when their website said they were in stock. They made no effort to contact me when they were late, I had to contact them and try to find out what was happening with my order, felt very unprofessional.
Recently purchased prescription sunglasses. They are perfect. The quality is great. Brand is authentic. They also provide case and a cleaning cloth. But I do have to say that I struggled trying to figure out my size frame, but I did my research and have a lot of experience with glasses so I knew exactly what I wanted and made the best choice. I do advise that if you don't know your frame size it's best to shop personally then online. But if you know your size bridge and lens, etc. This is the site for you.
Got three pairs of nice frames at very reasonable prices. Did a great job of creating the prescription lenses. The frame manufacturer was a complete pain in the rear end -- as the frames I wanted were on backorder and they just kept guessing as when they would be ready. That isn't EZ's fault, though, and they did a great job over everything they were in control of.
Nice to he able to get prescription sunglasses to my door in less than a week!
Fast shipping, fast delivery. Authentic glasses & super cute.
Shipping took almost a month... got no updates. Would have loved for shipping to be faster.
Went to a glasses store and tried on glasses. I searched online for the ones I wanted and found them for least expensive here. Ordered them and had them 4 days later WITH prescription. Ordered two more pairs this week because I was so pleased.
The classes came with a case and were much better price than other retailers. However, they took about three weeks to arrive.
It took longer than I anticipated for my new glasses to arrive they were as big as I would have liked them to be I'm growing to like them and have had many compliments
I have been waiting for my oder 2 months, very disappointed!
I have ordered sunglasses from EZ for our anniversary every year! I am a returning customer for over 10 years and plan to continue!
My son is into name brand items so when I came across this site that offered coupons and discounts on Brands like Puma, I quickly ordered from their site. My son loves the variety of classes that they offer and every year his prescription has changed so I have ordered at least three times from this website. It is always efficient and within my budget. And the quality superb.
Already gave my thoughts before my order even arrived, so kind of pointless to do it again.
Basically the order took way too long to ship and I wasn't able to get my glasses on time before I shipped off for work. So now I have to have my parents post my glasses to me in a month from now, add extra shipping. I was offered 10% off my future order - but that's irrelevant, I would have preferred any discount to be on this order - especially since I am paying out of pocket to ship the glasses again to another location and be without them for 6 weeks. :(
They were very accommodating. They did a very good job. Turnaround was fast. Pricing is fair. Top quality lenses. I definitely will replace my lenses with them again in the future. I just wish that they did prescription for sunglasses.
Very satisfied with everything from the ordering to it actually getting here. The glasses were in perfect shape
I thought it was a scam but the glasses came fast and they were perfect for my vision.
Waiting very long to receive glasses and would like a better discount to reflect my wait. I could have purchased my glasses elsewhere and would appreciate a better discount since it has been over a month already that I am waiting
Great experience. A little long wait time but was expedited. Happy with the result.
Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support