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EZContacts Reviews Summary
EZContacts has a rating of 3.8 stars from 6,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 3rd among Contact Lenses sites.
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Don't buy anything from ezcontact. In particular, do not trust ezpoint reward program. They expire yout ezpoint reward when u use them. Insted, they give you three sample lenses of only one eye. Joke!
Also, you never wont use the rewards unless you pay a very high prices.
Fraudulent company and very rude customer services. Keep away..
There is a little crack inside the lenses, it's not a big issue but it's not perfect.
I still have not received my glasses. They should have been delivered on April 14th. I have called them several times and keep getting the run around. I will not be ordering from them in the future!
My order was placed a month ago and I ordered two frames. One frame came in the mail but I still haven't received and contact regarding the second frame. I have never had this issue with EZ contacts in the past so I was shocked a bit. Other than that I love the first frames I have received...
My daughter was in need of a new pair of glasses because hers broke in the middle of the corona pandemic. I started looking online and came across EzContacts and had a great experience. It was a quick and easy way to get glasses without having to go to an eyeglass store. Thank you! I will definitely be ordering from you again!
Perfect! Website, ease of ordering, delivery, and final product. All of it, perfect!
Ordered two pair of glasses, one daily use and one set of prescription sunglasses. Got my normal daily use ones in less than a week. Very nice, solid, stylish, good quality. My sunglasses almost a month later still haven't arrived. No shipping date expected, nothing. Extremely upset. I realize COVID-19 has things a bit messed up in the world, but I am an essential Healthcare worker and I would assume Healthcare related products such as glasses would still ship as well. So still waiting and I am have gotten nothing more than them saying they would expedite shipping and give me back my $6 shipping charge. That is not very good customer service. At this point they should upgrade the lenses or something because a month when they suggest shipping in less than a week is unacceptable.
I understand that we are under special circumstances but the customer should not be given false information about orders. I have been waiting for more than 5 weeks for my order with little and false information every time I contacted the company.
Great place to purchase prescription glasses. Took about 3 weeks to receive them. Everything with my pair was great but I had to return them. It wasn't EZcontacts fault. Now I know I would not purchase a pair with nose pads and metal frames. Return policy is great. Definitely will purchase another pair of eyeglasses.
I was able to order new glasses during COVID-19, as my optometrist was closed. Other sites required that I send a prescription that I couldn't get. The site was easy to use. The price was great. The only problem was shipping. I had to contact the shippers - my order was eventually handed off to USPS - and I was getting messages that neither one had the package. Eventually my package was found. EZContacts offers a great service at a great price. My glasses fit great and the prescription is accurate - I can see through them! I would recommend EZContacts.
Completely recommend this page. Second time purchasing here.
TI purchased a versace frame from this site with Prescription lenses, my order was was easy and reasonably priced. Customer service was nice with answering the questions that I had before making the purchase.
One reason I decided to order from EZ because I thought they had fast shipping. I waited over 3 weeks for my purchase.
Glasses were as ordered and I'm happy with my purchase.
I got the lowest possible price on my glasses, far cheaper than any other online retailer. My old glasses broke and I needed new ones. I knew with the pandemic and crisis in NY that delivery would be delayed. I'm very grateful for the workers that were able to make my glasses!
I ordered my glasses on March 13th and received my product on April 1st. They came with two separate cloths and an awesome little screwdriver that can go on your keychain, which I find to be super nice because my old glasses constantly needed tightened and I didn't have a small enough screwdriver. The product fits and looks as it does online. I love my glasses.
Great quality & packaging. Already getting tons of compliments :). Will definitely be ordering from here again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members