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EZContacts has a rating of 3.8 stars from 6,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 2nd among Contact Lenses sites.
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Looked in person, found them for $309 but bought them here for $59. Perfect. I love my frames. Thank you.
Spent $300++ for Dior sunglasses but they came in the plastic bag with envelope case, no box, no authentic card. The sunglasses look good but no guarantee they are authentic.
I ordered the Oakley Tie Breaker with an RX. EZContacts fulfilled my prescription correctly and hassle free. The price was much better than at the optician's clinic. My order took about a month to come in since I needed prescription lenses.
I have used EZContacts for several purchases of high end glasses & prescription sunglasses. They never disappoint! All of my purchases have been shipped within 2 weeks and they are authentic name brands.
Easy and quick ordering. Prices are good and they have a lot of brands to choose from
Don't buy from EZCONTACTS. I ordered two pair of frames, and have been charged for both, and still no glasses. I would be fine with this, except that the site said the frames would be two to three days. Customer service has been slow or unresponsive. First set said to have shipped, but no tracking info and no glasses. I still don't know when or if I'll get the second set I paid for, and they didn't bother to even expedite shipping. Just stay away.
Easy to buy they have good deals, all
The option you want and need in contact lenses and in glasses. Also great tool for you to try on the glasses
Fast and inexpensive for hard to find name brand, great customer service
EZ Contacts sent me the wrong prescription because they did not check it before sending my contact lenses; I had to wait another 10 days to received the correct prescription. The boxes I received are clearly marked "sample, Not for sale". I have been ordering contact lenses for the past 25 years for me and family members and this is the first time I encountered so many problems with a retailer. EZ Contacts has 415 complaints on BBB and a ton of bad reviews. I should have done my research before ordering from them.
I had my prescription changed after the first order but they were easy to return and to get the better set!
Es contacts did exactly as their name suggests. Made it easy yo buy the contacts I like at a great price. I have used them 3x already and will keep on using them. Thank you easy contacts. :)
I experienced no issues ordering my contacts, instructions were easy to follow and shipping was great. Contacts feel and fit great!
Good price and good shipment, secure pay process and fast delivery
Great Experience. Might take a few days longer to get an refund sometimes, but for smaller companies that's ok.
Very quick, easy to order and fast delivery. I am repeat customer and the process is very easy.
I received confirmation for the right script, they sent the wrong script, recieved email closed for 10 days. Now 2.5 weeks, 4 emails, 10 calls, and no chat box opens. I've yet to get anything resolved or spoken to a human being for 2.5 weeks. Keep in mind, I can't read to 2 weeks as well.
Bogus processing and delivery times, long delays, the same customer service representatives sending identical messages weeks apart while ignoring replies. Horrible experience overall
Awesome company. I ordered a couple of pairs of Arnette sunglasses and these items came within 4 days. Kudos to Annie and Yva at customer service as both gals were fantastic to work with and always replied back to my emails and kept me informed about the delivery tracking progress etc. Both sunglasses came in the original boxes and cleaning cloths. My wife and I are very impressed with these guys. Prices are so fair too. Stay safe my Brooklyn sisters.
Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support