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EZContactsReviews 6,712

3.8

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EZContacts Reviews Summary

EZContacts has a rating of 3.8 stars from 6,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 2nd among Contact Lenses sites.

service
568
value
354
shipping
358
returns
194
quality
288
This company responds to reviews on average within 3 days

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Florida
2 reviews
0 helpful votes
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Calvin Klein
May 1, 2021

Looked in person, found them for $309 but bought them here for $59. Perfect. I love my frames. Thank you.

Date of experience: May 1, 2021
Maryland
1 review
0 helpful votes
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Spent $300++ for Dior sunglasses but they came in the plastic bag with envelope case, no box, no authentic card. The sunglasses look good but no guarantee they are authentic.

Date of experience: May 1, 2021
Arizona
1 review
0 helpful votes
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Purchased Frames
May 1, 2021

They were exactly as described and was the best price I have found.

Date of experience: May 1, 2021
California
1 review
0 helpful votes
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Easy purchase, best fair price, speedy shipping, product quality is exactly as advertised. And, I will be reordering very soon.

Date of experience: May 1, 2021
Florida
1 review
0 helpful votes
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Love My RX Oakleys
May 1, 2021

I ordered the Oakley Tie Breaker with an RX. EZContacts fulfilled my prescription correctly and hassle free. The price was much better than at the optician's clinic. My order took about a month to come in since I needed prescription lenses.

Date of experience: May 1, 2021
Massachusetts
1 review
0 helpful votes
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Amazing experience
April 23, 2021

I have used EZContacts for several purchases of high end glasses & prescription sunglasses. They never disappoint! All of my purchases have been shipped within 2 weeks and they are authentic name brands.

Date of experience: April 23, 2021
California
1 review
0 helpful votes
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Easy and quick ordering. Prices are good and they have a lot of brands to choose from

Date of experience: April 20, 2021
Hawaii
7 reviews
60 helpful votes
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STAY AWAY! PAID and STILL no glasses!
May 18, 2021

Don't buy from EZCONTACTS. I ordered two pair of frames, and have been charged for both, and still no glasses. I would be fine with this, except that the site said the frames would be two to three days. Customer service has been slow or unresponsive. First set said to have shipped, but no tracking info and no glasses. I still don't know when or if I'll get the second set I paid for, and they didn't bother to even expedite shipping. Just stay away.

Date of experience: April 18, 2021
Florida
1 review
0 helpful votes
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Great service
April 18, 2021

Easy to buy they have good deals, all
The option you want and need in contact lenses and in glasses. Also great tool for you to try on the glasses

Date of experience: April 18, 2021
Ohio
1 review
0 helpful votes
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Fast and inexpensive
April 17, 2021

Fast and inexpensive for hard to find name brand, great customer service

Date of experience: April 17, 2021
Florida
1 review
0 helpful votes
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EZ Contacts sent me the wrong prescription because they did not check it before sending my contact lenses; I had to wait another 10 days to received the correct prescription. The boxes I received are clearly marked "sample, Not for sale". I have been ordering contact lenses for the past 25 years for me and family members and this is the first time I encountered so many problems with a retailer. EZ Contacts has 415 complaints on BBB and a ton of bad reviews. I should have done my research before ordering from them.

Date of experience: April 16, 2021
California
2 reviews
0 helpful votes
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I had my prescription changed after the first order but they were easy to return and to get the better set!

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Great company to work with
April 14, 2021

Es contacts did exactly as their name suggests. Made it easy yo buy the contacts I like at a great price. I have used them 3x already and will keep on using them. Thank you easy contacts. :)

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Easy Peasy
April 14, 2021

I experienced no issues ordering my contacts, instructions were easy to follow and shipping was great. Contacts feel and fit great!

Date of experience: April 14, 2021
Florida
1 review
0 helpful votes
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Great experience
April 14, 2021

Good price and good shipment, secure pay process and fast delivery

Date of experience: April 14, 2021
Maryland
1 review
0 helpful votes
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Overall great experience
April 14, 2021

Great Experience. Might take a few days longer to get an refund sometimes, but for smaller companies that's ok.

Date of experience: April 14, 2021
Maryland
1 review
0 helpful votes
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Quick and affordable
April 14, 2021

Very quick, easy to order and fast delivery. I am repeat customer and the process is very easy.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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I received confirmation for the right script, they sent the wrong script, recieved email closed for 10 days. Now 2.5 weeks, 4 emails, 10 calls, and no chat box opens. I've yet to get anything resolved or spoken to a human being for 2.5 weeks. Keep in mind, I can't read to 2 weeks as well.

Date of experience: April 12, 2021
New York
1 review
0 helpful votes
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Horrible experience overall
May 8, 2021

Bogus processing and delivery times, long delays, the same customer service representatives sending identical messages weeks apart while ignoring replies. Horrible experience overall

Date of experience: April 8, 2021
Virginia
1 review
1 helpful vote
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Awesome company. I ordered a couple of pairs of Arnette sunglasses and these items came within 4 days. Kudos to Annie and Yva at customer service as both gals were fantastic to work with and always replied back to my emails and kept me informed about the delivery tracking progress etc. Both sunglasses came in the original boxes and cleaning cloths. My wife and I are very impressed with these guys. Prices are so fair too. Stay safe my Brooklyn sisters.

Date of experience: March 25, 2021