EZContactsReviews 6,712

I ordered two sets of eye glasses over the course of the last 18 months. In both cases, when I ordered; I was told 2 to 3 days to produce them. In the 2nd circumstance they already had my prescription. For the 1st pair, They were over 3 weeks late in shipping the lenses. In the latest or 2nd circumstance, I called one week after the original order. I was informed that the eye glasses would ship in 2 days. They did not. When I called back another week later, I was informed the glasses would ship within 2 days. Believe me, they have no intention of meeting this deadline. EZ Contacts lies. Their customer service team is pathetic. Each time I called I was on hold for 20 to 30 minutes. I will never order another pair from them. This was my fault for trusting them.

I order some glasses ray bans for my son 9 years old, received an email has been delivered call them made a claim confirmed re ship address. Its been 2 weeks haven't herd back sent a bunch of emails and no response, I am so upset. Horrible service.

Authentic! Authentic! Authentic! You guys saved me 250 dollars! This has been a fantastic experience lightening fast ship

Ordered a pair of Prada sunglasses on 4/27, when I ordered it said 4-5 days to arrive and "in stock". Weeks pass by, nothing. I call and they tell me that the sunglasses will
Arrive by end of May. It's June 2nd, no sunglasses, no updates. The company is lying to their customers and should be reported. Look at the picture I attached, it still says the glasses I ordered are in stock and ready to ship. Where are they? If they do not arrive by tomorrow, I will request a refund. This is a bogus scam. This is also my second time this has happened. First time it was two pairs and over $500 was held for 2 months. Plain crap.

Glass came in a timely manner and the were a great price. L would buy from here again if they had what I was looking for at a good price.

I decided with EZ. There were no hidden fees, the discount wasn't a mail in rebate, and shipping was free. My contacts arrived 4-5 days after purchase! Definitely impressed and will use EZ again.

Check out their instagram comments. People have so many complaints and not one response. They just hide their comments. I placed an order for two pairs of sunglasses and only received one. Not to mention they look old and used. I've sent multiple emails for the last month and no response. I checked out their social media and it seems like they have done this to multiple people. I don't know how this company is still in business. They should be shut down. I've also commented a bunch of times and they actually "hid" my comments meaning they saw it and went out of their way to hide the comments so they can keep their litter scam going.