EZContacts has a rating of 3.4 stars from 6,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.
Good price, fast shipping, easy prescription submission.
Easy online ordering, fast customer service and quick delivery.
Same contacts for less, easy navigation and purchase on website. Thanks
Items as described and delivered quickly. Satisfied customer here!
Only a few clicks and your contacts are on the way.
My order took 4-6 to ship
No customer service response
Great prices, reasonable shipping rates, and no exorbitant "handling" fees.
I'm very pleased with the delivery, product and customer service
Daryl was very helpful and friendly!... Thank you!
I ordered mid November and as of 27 December, it has not yet arrived.
Probably on purpose to suck the customer in. Products and service were good.
Overnight shipping option got here over two weeks later in separate boxes. Thanks for nothing!
There's no ray ban label on my lens and the frame looks fake, am totally disappointed...
Online description accurate and prices are competitive
Fast, good quality, and super affordable. I would definitely use EZ Contacts again on the future...
Good variety of brands and selection! Easy to use site!
Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support
Dear Valued Customer:
Thank you for your review! All our products are guaranteed to be 100% authentic coming directly from the manufacturer. We will reach out to you directly to further address your concerns.
Sincerely,