EZContacts has a rating of 3.4 stars from 6,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.
I ordered on Feb 2nd 2022, until today May 1st 2022 it still haven't arrived.
As soon my eye glasses were available they ship it out to me thanks for your help and cooperation
Received glasses with the wrong prescription. Was unable to wear them.
Unfortunately EZcontacts took too long to process and ship this order.
Best prices and the contacts were delivered in a very timely manner!
Great prices as well. Will definitely be ordering again.
I like the merchandise quality and delivery very fast.
Thank you E. Z.
They had the best prices without a subscription, shipping was fast
No real answer when inquired about delay or solution.
It was very easy to place the order. Glasses arrived fast and they were perfect.
Good price, easy to buy.
Fast shipping, and Nice personal
Prompt replies to inquiry and helpful problem solving. Thanks
Quick delivery with good price. Items were on sale
Awesome, product was as described. Lowest price available!
I order from this company 2 weeks ago and no response whatsoever. I'm about to contact paypal
They delivered outstanding customer service. Thank you
Back ordered and stalling to cancel at my request.
Shipping took a little longer than expected but product and site work well.
Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support