Eyeglasses.com

Ordered prescription sunglasses. Took eyeglasses.com nearly 2 weeks to get the frames from Raybans. That would have been okay but there was no communication regarding the delay and no warning it would take this long prior to my placing order.

Eyeglasses came as ordered. On time. As agreed. A very positive experience that I would repeat again. Staff were courteous and helpful. I was little worried about ordering on line but the glasses are perfect and exactly what I had hoped for. My compliments to the folks at eyeglasses.com

In the future, I will always choose to purchase online! We saved so much money -- more than $200 less than we would have paid at the eye doctor's office! My son is so happy with his designer glasses -- Thank you!

Maybe too many choices but everything well laid out. It took way to long to receive finished product but happy with them when finally arrived. I had no backups so was impaired for three weeks. Would have shopped elsewhere had I known how long process took. You should be upfront with that info.

Great selection and fair prices. I have no complaints with my shopping experience or delivery. Also received excellent customer service from Rose, who answered all of my questions when I asked about my order status through the website's Chat service.

I bought replacement lenses and the process was quite smooth. I had tried another online company before and it took a very long time to get my order

Not at all satisfied with my expensive glasses. The lenses were not made correctly. Wearing them train my eyes and give me a splitting headache. Customer service is non-existence. Submitted complaint and question, no response whatsoever.

Will not be doing business with eyeglasses.com, EVER.

The order took a little over 3 weeks, from the time I gave my glasses to UPS until I received them back. This is fine, but I was under the impression from the web site that it would be much sooner. I think better tracking while in transit and being worked on would have made the wait more acceptable.

Eyeglasses.com is my preferred frame supplier and I have been a loyal customer since 2012. I appreciate their low prices, free shipping and I like the convenience of returning them, if there is any problem to their brick & mortar store in Hartford, CT.

Good. I bought the second cheapest lenses, but perhaps should have gotten a higher grade for greater clarity. Not sure if the problem is the new prescription or the lens material really. Reading glasses frames, wire, jingle a little. Distance frames are just fine.

Fairly easy. Suggest you add note on lens selection page to indicate prices are for a pair, not each. Received glasses on schedule. Not satisfied with lenses. Working with cust service about this matter.

Nice selection and my glasses are very high quality, but mobile site is really touchy. Recommend using desktop site on a computer to avoid issues as I had to contact customer service to resolve an order issue; they took care of things right away and I am very happy with my order. I would order again since the quality is so much better than other online eyeglasses sites.

Caused a processing delay due to not following clear instructions initially. Contacted customer service for assistance and they were quick and courteous in helping me complete needed details. Love the glasses and the online purchasing process which is so much better and easier than visiting a local optical store which for us is about a 45 mile drive. Thanks.

Once I figured out order to place order it was a breeze, like selection.
Was told I could not get glass bifocal sunglasses. I have very active six year old daughter who "cleans" my glasses and also jumps in my lap a lot. She has ruined four pairs of plastic "glasses" so I do not use anything but glass.