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Eyeconic

Overview

Eyeconic has a rating of 4.4 stars from 2,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great experience. Eyeconic ranks 4th among Eyeglasses sites.

service
54
value
15
shipping
14
returns
12
quality
20
This company responds to reviews on average within 13 days

Instant Feedback

30,790 reviews
How would you rate Eyeconic?
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Indiana
1 review
0 helpful votes
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N/a
October 2, 2024

The quality of my glasses is always good when I receive them.

Date of experience: October 2, 2024
Alabama
2 reviews
0 helpful votes
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Happy with all purchases
October 1, 2024

Great quality eye ware and great prices with insurance. Have several pairs

Date of experience: October 1, 2024
California
2 reviews
0 helpful votes
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It was good first time.
October 1, 2024

The glasses were heavy and difficult to adjust. Overall process was good.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Very convenient
October 1, 2024

Very Convenient! Easy to navigate and find what your looking for!

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Online purchase
September 30, 2024

Easy process to complete. I would do it again. Thank you again

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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Easy
December 14, 2024

Easier er er er er er er er er er er er er er er er er er er er er er er er er er

Date of experience: December 14, 2024
California
1 review
0 helpful votes
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Easy
September 30, 2024

First time using my own insurance and i did it with confidence

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Great Selection
September 19, 2024

Tons of great frames to choose from. Found one here that I had not been able to find elsewhere.

Date of experience: September 19, 2024
New York
1 review
0 helpful votes
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December 13, 2024

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Date of experience: December 13, 2024
Washington
1 review
0 helpful votes
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All good (except that this field arbitrarily requires 10 characters!)

Date of experience: September 29, 2024
Pennsylvania
1 review
0 helpful votes
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EASY ORDERING AND REASONABLE PRICING
September 29, 2024

EASY ORDERING PROCESS AND REASONABLE PRICING. THIS FOLLOW UP IS NOT A DESIRABLE STEP. WANT TO BE DONE NOW.

Date of experience: September 29, 2024
GB
1 review
0 helpful votes
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Super fast service!
August 25, 2024

Quick and easy process! There were so many trendy brands on the website to choose from! Went with some Saint Laurent frames and I am super happy!

Date of experience: August 25, 2024
Ohio
1 review
0 helpful votes
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Canceled many times
September 28, 2024

Rx with sphere and details are already enough, requiring same brand and color are not reasonable.

Date of experience: September 28, 2024
Kansas
1 review
0 helpful votes
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💪🏼
September 27, 2024

Great company streamline ordering and great service, happy to accept my insurance.

Date of experience: September 27, 2024
Texas
1 review
0 helpful votes
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Fast way to purchase glasses
September 27, 2024

The site is easy to navigate and the products are good quality.

Date of experience: September 27, 2024
Texas
1 review
1 helpful vote
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Fake Cheap Glasses
May 21, 2024

STAY AWAY. Ordered Salvatore Ferragamo glasses, got them within a week. Great. They were fake, cheap, ugly, the funny part is that I already own a pair of the same glasses in a different color and they tried to tell me they only sell real name brand glasses. No apology even though the pics on their site are completely different than what they sent me. Have yet to receive a return label when i shouldn't even have to reach out and send pictures to get that. I hate fraudulent companies. Wont order from here again.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 11, 2024
Washington
1 review
0 helpful votes
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Great experience
September 24, 2024
Updated review

Easy website and very affordable. Verified my prescription quickly also.

Date of experience: September 24, 2024

Easy website and very affordable
September 3, 2024
Previous review

Easy website and very affordable

Date of experience: September 3, 2024
Hawaii
1 review
0 helpful votes
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Ordering made easy
September 21, 2024

Easy to navigate and order with step by step process and status updates

Date of experience: September 21, 2024
Colorado
1 review
0 helpful votes
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Beware! Useless product & will not replace!
August 22, 2022

Received glasses and noticed what I thought were scratches. Returned them under warranty and replacements were worse. There are 4 different etchings in the field of vision that cause severe headaches. They refuse to remake them, despite the first pair not having these markings, and says I must need custom glasses. I've had the same rx for 20+ years and probably 10-12 pairs of glasses from other vendors and not one single pair caused headaches or had my prescription written in the lenses in 4 places. Will contact my vision benefits company to file formal complaint because this is unacceptable and now I have no glasses benefits for a year & these are worthless. DO NOT RECOMMEND!

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2022
Florida
2 reviews
0 helpful votes
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Very Happy
April 8, 2024
Updated review

Everything was great except the virtual try on could not detect my camera, which works fine. I even tried it on different browsers. I have to say, though, the glasses looked better in person than online, and I am extremely happy with them. They look great and do not have replaceable nose pads that can collect mold. I also saved a LOT of money with Eyeconic vs. retail. I am beyond pleased with my experience.

Date of experience: March 29, 2024

Everything was great except the virtual try on could...
March 8, 2024
Previous review

Everything was great except the virtual try on could not detect my camera, which works fine. I even tried it on different browsers. I guess I'll just return the glasses if I don't like the way they look. Other than that, it was great!

Date of experience: March 8, 2024