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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I ordered a pair of glasses with the wrong RX. This company helped me with the exchange and was patient with my fault.
Very easy website to navigate and follow. No issues making a purchase and using insurance.
If you're as blind and as busy as I manage to be the task of doing the eye exam and finding glasses is time consuming yet awkward in that I need time to figure out what I want to look like before purchasing glasses. This platform has given me, a single parent of 3 the flexibility to patiently aid my children and take my own time in selecting the perfect specs for us. Thank you!
Is a single parent there are a lot of time constraints that prevent me from being able to do in store purchases. This convenient platform has made it so that I can make time to physically go and get an eye exam while using that reliable prescription to give my kids time to pick out glasses they really want without having to rush.
Could not see all information after submitted screen was cut off
I cannot get the screw back in my frames on the right side. The mounting hole does not line up correctly and they shoved a small screw in the factory. Bad craftsmanship. Now I have to buy another pair of glasses at full price.
Easy experience & fast shipping quick to get my contacts in the mail.
I love iconic because they automatically apply my insurance to my purchase and often have coupon codes as well! Very fast shipping
Great frames, great prices, awesome communication. Used them for years, and won't change anytime soon!
Great experience. Website easy to use with good selection of frames.
Everyone I spoke to was extremely helpful with my order and return of previously ordered glasses
Great service and nice product. Easy transaction and online ease.
Add in your name, birth date and last 4 digits of ss# of your VSP primary and away you go. The rest in like shopping at any retail specialty store.
Why can't the system remember my prescription when it is still valid and expire when it does? Seems ridiculous that I have to reupload each order.
The prices are right and they work with my insurance and get the contacts to me quick
Easy to reorder thank you - Thank you for your service today...
I thought insurance benefits were link but it was not I have to pay then resubmit for payment.
I had to switch computers and browsers to order contacts - incredibly frustrating.
Great experience again logged in searched my criteria found what I wanted and ordered
Got in found what I needed checked out less than ten minutes
It completed the objective at fair price, thanks! Hope this order is accurate. :)
Website & ordering was easy. I will definitely be a returning customer.
I can't believe how simple it was to re-order my contacts. Just plug in the info and done.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members