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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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The ordering process always has the same successful delivery story and completely satisfied customer.
Quick, easy, was sure to follow the instructions provided and affordable.
Glassses were wrong size - replacement takes a month. Please expedite replacements and size measurements
Nice selection of Eyewear. They are very prompt on their deliveries. Very efficient on returns, exchanges & refunds.
Ask your optometry center for your PD. That's the only thing I don't like. Everything else is a great experience!
Good selection, convenient, ships quickly. Could improve try on tool
Easy site to order glasses and when I called customer service was very efficient and new just how to handle my concerns.
Just a few hiccups because the system didn't retain my insurance information so I had to add that in again the following day.
Great purchase, fast shipping love my new glasses and love the virtual try on
Ordering can take a while. Also uploading and filling in all data is time consuming. I would recommend you have your data out.
I like the site and it's ease of use, but i would prefer to add in my prescription myself rather than just a picture.
Eyeconic has been great for my family. I have personally ordered eyeglasses for myself, and I have been very pleased. I saved over $200 by purchasing my eyeglasses through Eyeconic rather than my eye doctor. I recently purchased contacts for my daughter and saved $50 by purchasing through Eyeconic. I did use our VSP insurance which helped.
Their customer service is really good, and sometimes that makes or breaks a business. I recently submitted a warranty, which was granted, but I had some follow up questions. I emailed a few times, and got replies, but with my further follow up questions, I had someone from Eyeconic call me on the phone. That made all the difference to me.
Don't hesitate, great company!
Nice site and easy ordering and integration with my insurance. But the prices are a bit on the high side
Love the convenience of purchasing my yearly glasses on this great website.
Pretty straightforward. It was pretty easy looking through options.
All businesses that use insurance should work like eyeconic, at his age there's no excuse. No more having to research insurance benefits and ask for reimbursements, love it. Plus the online store is super easy to use with a useful virtual try-on feature. Great shopping experience with a great selection.
As long as you have all your prescription info and active insurance it's very simple
I would use this service over & over! I love how my insurance is directly linked which makes the processing time quicker!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members