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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Louisiana
1 review
0 helpful votes
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Order ease w/ my insurance. Prices are high. Cost the same elsewhere without insurance..

Date of experience: March 6, 2025
California
2 reviews
0 helpful votes
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It was a while ago and I don't remember this being an issue - this time it was difficult

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2024
Texas
1 review
0 helpful votes
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Always The Perfect Fit
March 6, 2025

I always get exactly what I need. I have never had to contact customer service or return my glasses.

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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I only was able to make my previous brand (Biofinity Toric) for 10 months of the expected 12 that was cited. The contacts were a bit uncomfortable

Date of experience: March 6, 2025
Indiana
1 review
0 helpful votes
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I tried to use 1800 contacts but they could not find my VSP insurance. They could find my wife's but not mine, so I came back to eyeconic to get contacts again because they could find my eye insurance benefit. I will keep using eyeconic for all future eye wear needs.

Date of experience: March 6, 2025
Minnesota
1 review
0 helpful votes
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Really Easy and Convenient
March 6, 2025

We live 30 miles from the next big town. This is so convenient

Date of experience: March 6, 2025
Massachusetts
1 review
0 helpful votes
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Convenient
March 6, 2025

Easy to order and glasses were perfect. Great choices in frames.

Date of experience: March 1, 2020
Connecticut
1 review
0 helpful votes
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Tried on a lark. Excellent service, quality eyewear, and fast.

Date of experience: March 6, 2025
Germany
1 review
0 helpful votes
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Easy to use
March 6, 2025

Been using eyeconic for a few years and love it. My only complaint is that they do not ship to APO so I have to send it to a family member in the states and then they send it to me.

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Satisfaction
March 5, 2025

Great website. This is my second time ordering contact lenses and it is easy to navigate through it. As far as the Rx, you can put it in yourself. Will be ordering here for now on.

Date of experience: March 5, 2025
Oregon
1 review
0 helpful votes
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Super easy process to decide & order
March 5, 2025
Updated review

First time buying prescription glasses. Could not have been easier. Simple to see what they'll look like, simple to apply my insurance & simple to order!

Date of experience: March 5, 2025

New to glasses & this site was great for the ease of...
March 5, 2025
Previous review

New to glasses & this site was great for the ease of use, from finding the right frames to uploading my prescription & applying my insurance.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Easy to use
March 5, 2025

Super helpful, glasses didn't fit super easy to return/exchange.

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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Love It!
March 5, 2025

It's nice to be able to take advantage of my insurance benefits without having to deal with a salesperson who's trying to get me to purchase more than I need. I appreciate that this online store exists. They only thing that would make it better is if I could figure out how to use the same account for two people on the same insurance. Can't figure it out.

Date of experience: March 5, 2025
Ohio
1 review
0 helpful votes
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Excellent service
March 5, 2025

The website was easy to use and maneuver, the prices are cheat, and the whole process plus shipping is super fast.

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Each time I have interacted with Eyeconic personnel, they have been wonderful to deal with. I've called to change a prescription, change an order, return an order, and get help deciding which features I actually needed on my computer glasses.

Date of experience: March 4, 2025
Virginia
1 review
0 helpful votes
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Quick and almost easy
March 5, 2025

I've loaded my prescription before however since I only order for one eye it did not have the complete prescription.

Date of experience: March 5, 2025
Ohio
1 review
0 helpful votes
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Good glasses. No real warranty for scratches on lenses but does the job.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2025
California
1 review
0 helpful votes
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I have routinely purchased quality glasses at an incredible price utilizing my insurance.

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
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Super easy
March 5, 2025

This is the 2nd year i have ordered from Eyeconic. It's super easy and convenient. I am able to use my FSA debit card and items are delivered within a week.

Date of experience: March 5, 2025
Massachusetts
1 review
0 helpful votes
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Convenient and ample inventory
March 5, 2025

The eyeglasses were spot on. Unfortunately they got damaged a few months later, and I couldn't navigate the site to get service. All I needed was the right lense replaced. However my prescription has changed and no point in repairing them.

Date of experience: March 5, 2025