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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Always find what I need - website is fast, easy to navigate - no glitches!
I always find glasses I love quickly, for a fair price. I love the ability to "try" on the glasses virtually.
Everything was great until I had to use the PD tool. It sucked big time and then wouldn't allow me to rate it properly. It was stuck on 5 stars. But eyeconic itself was great.
Prices are outrageous. What's the point of insurance if you're paying over $300 to see for a year? No promo codes. I'd rather use 1800 contacts. This will be my last order.
I had a fantastic experience with Eyeconic! The ordering process was smooth and hassle-free, and the product quality exceeded my expectations. The customer service team was responsive and helpful, ensuring that I got exactly what I needed. My order arrived on time and in perfect condition. I highly recommend Eyeconic to anyone looking for reliable and stylish eyewear!
I wish there were more discounts for having to pay out of pocket
It was really Great. Easy to use. Fast and free of any hassles. Recommend
I been using Eyeconic for 3 years and is way better to wait for an Optician with goals to make sales not focusing on your eye care needs! With Eyeconic you choose what you need with all their lenses options you have control, also gorgeous frames to choose from!
Convenient from home shopping. Good prices and popular styles
I received my glasses and I've never been happier. So, now I ordered prescription sunglasses and I can't wait to receive them.
Wasn't really clear "how to" update you rx immediately. I had to dig around before getting to the "edit" option once item was in my bag.
It was simple and the directions were very clear. I would recommend it to anyone.
I had ordered some contacts for a trip I was taking and ordered them with expedited shipping and they apparently had issues with my prescription or something and didn't even contact me.
Same as this time easy check out great prices great customer service.
Pretty cool we can try them on. It worked well. The DP was helpful too as I was new to wearing glasses (again) after lasik 12 years ago.
Great service and able to access my saved prescriptions. Will return again!
The Assistant was able to answer my questions and concerns quickly.
Received excellent quality designer frames and glasses shipped with original eye glass case!
Easy order and re-order options for contact replacement. Insurance access was easy and the discount for a year supply was a nice extra.
The site is easy to navigate and input my insurance information to obtain my discount.
It was very easy. I just logged in and my insurance was applied to the price of the products. I located the drop bar and choose "contacts". I chose the type I wanted (conveniently, there are filters you can use to narrow down your search) After clicking on the type I wanted the first step was to easily add a picture of my prescription. It was saved so I didn't need to add it the next time. Then payment method. Also saved so I didn't need to add it the second time. The hit the order button and done!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members