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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Fast and efficient vast selection of eye frames and contacts
Easy, accepts my insurance, good for what I need. Just order contacts once a year.
I've had a good experience. Wish their prices were lower like
1800-Contacts
I've found eyeconic easy to use, prices are competitive and shipping is quick. This is my second time ordering from them. I even referred my daughter who uses Eyeconic too.
I like the website I just wished there were more glasses to choose from
Arrives on time and in great quality. Overall experience for my first time ordering online was not complicated
Love how easy it is to order my glasses on the website. Product looks the same in real life as the website.
I felt price is higher than ourside and glassess have finger print last time which made me worried also delay in delivery is there
See i bought
Https :// www.ray-ban.com/usa/sunglasses/RB3025%20UNISEX%20aviator%20gradient-gunmetal/*******052
In site itself the rate is 230$, i paid 130$ after 200$ my vsp insurance its looting, i feel will not purchase from your platform
I was able to checkout instantly and not retry a dozen times with no clear error. I even tried checking dev console and the network tab but there was no helpful error logging. Changed product and it was fine, stock issue?
Very easy to use, awesome experience. Great
service. I'm amazed at how easy it was for Eyeconic to communicate with my doctor.
This is my first time ordering glasses online... We will see how it goes.
Very easy to order online. They even upgraded my shipping because it took time for my doctor's office to confirm my prescription.
Great option especially if your health insurance covers it!
I'm happy with my experience. Easy and straight forward of you have an updated prescription
The website must not work with all search engines because it keeps glitching back and forth from one page to another making it very difficult to get anything done
My experience is always the best option for eyeglass wearers. A great deal of options
It makes understanding and delaing with vision insurance painless and quick. You just have to enter ur insurance information and it'll automatically apply the discounts to your contacts/eyeglasses. This is my second time ordering and i will keep using eyeconic! They also have designer brands such as coach, rayban, bottega and a great discount!
I found the glasses that I wanted and liked the virtual try on.
Virtual try on works well. Lots of good options.
Now that I have my glasses the reading portion of the lens seems smaller than my old pair.
My first order I placed it 3 or 4 weeks ago and it got cancelled but I felt as though there was minimal contact with me, i didn't notice it until it had been a week past when the glasses were supposed to arrive. I needed them pretty badly and I would have ordered again immediately to get them asap. I didn't see an email, no texts, I had to log in and check the order status, which was actually a little weird to find.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.