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EyeconicReviews 4,112

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Confusing to order with insurance
November 27, 2024

When trying to order contacts using insurance I felt like I was going in circles.

Date of experience: November 27, 2024
Texas
1 review
0 helpful votes
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Pricy
November 27, 2024

Prices are more compared to other retail sites. Not much models are available

Date of experience: November 27, 2024
Georgia
1 review
0 helpful votes
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The prices are too high from other company websites. Can get the prices better

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2024
New York
1 review
0 helpful votes
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Easy
November 27, 2024

Great website. Step-by-step process has easy to follow instructions.

Date of experience: November 27, 2024
Florida
1 review
0 helpful votes
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Easy purchases
November 27, 2024

Every purchase has been easy and feels safe with the return policy

Date of experience: November 27, 2024
Florida
1 review
0 helpful votes
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Easy process.
November 27, 2024
Updated review

Buying and returning (if needed) have been very simple; have ordered twice.

Date of experience: November 27, 2024

Great service and really enjoy that you can see a virtual...
November 7, 2024
Previous review

Great service and really enjoy that you can see a virtual look at the glasses on you!

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Convenient
November 26, 2024

Very Convenient, wished it shipped quicker and easier to get needed adjustments.

Date of experience: November 26, 2024
Texas
1 review
0 helpful votes
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Quick process for new glasses
November 26, 2024

Product arrived as scheduled and glasses fit and were the right prescription.

Date of experience: November 26, 2024
Virginia
1 review
0 helpful votes
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Great friendly service
November 26, 2024
Updated review

Always easy to use application. Step by step. Great and fast

Date of experience: November 26, 2024

Great service!
November 22, 2024
Previous review

Great service! Easy and fast

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Easy checkout
November 26, 2024

Easy to find what I was looking for and easy to apply insurance

Date of experience: November 26, 2024
Kansas
1 review
0 helpful votes
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Quick and easy quick and easy quick and easy quick and easy quick

Date of experience: November 26, 2024
Pennsylvania
1 review
0 helpful votes
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Getting more advanced everytime
November 26, 2024

Measurements and fittings are becoming more specialized each time i use them

Date of experience: November 26, 2024
District of Columbia
1 review
0 helpful votes
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AWESOME!
November 26, 2024

It was so easy to order my glasses and they were perfect! YAY!

Date of experience: November 26, 2024
Arizona
1 review
0 helpful votes
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Easy and fast
November 26, 2024
Updated review

The website was easy to navigate, and they found my insurance easily.

Date of experience: November 26, 2024

Easy to navigate, located my insurance easily
November 5, 2024
Previous review

Easy to navigate, located my insurance easily

Date of experience: November 5, 2024
Missouri
1 review
0 helpful votes
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I was able to have lots of information to read to help my daughter decide which glasses would be best for her. I like being able to use my eye insurance and shop from home, a lot easier with the Dr. Prescription of course. It was super convenient to shop online. Would not of done this if there wasn't the option to try on the glasses first to make sure you're going to like how you look in them. Phenomonal Service HIGHLY RECOMMEND!

Date of experience: December 16, 2024
South Carolina
1 review
0 helpful votes
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Very time consuming. It always switches the benefits to my son at checkout when though I select myself. When I upload the photo of my prescription I had to do it multiple times.

Date of experience: November 25, 2024
North Carolina
1 review
0 helpful votes
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Super easy way to shop
November 25, 2024

Eyeconic.com is such an easy way to shop for glasses online. I just choose the frame I want, upload my prescription, and I can use my insurance to pay everything!

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Great service
November 25, 2024

Awesome as always never have I had issues great company service

Date of experience: November 25, 2024
Alabama
2 reviews
0 helpful votes
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Easy to Order
November 25, 2024

It is very easy to order. I love that I can use my insurance on this website.

Date of experience: November 25, 2024
Colorado
1 review
0 helpful votes
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Fine no previous issues - had only done contacts. Easy to order

Date of experience: November 25, 2024