On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Always order contact lenses for my family using VSP through eyeconic. Excellent service and fast delivery
Great site for eyewear shopping. Easy to navigate. Great selections of brands
Quick photo upload of my prescription, chose my glasses and they came in no time. I connected my benefits easily
Everything was easy to do. I will be coming back and shopping again. They fit perfectly. I love the. Thank you
You sent the wrong prescription & did not do anything to solve the issue but waste my time
This is my second attempt at ordering it seems you easily could have contacted my eye dr with the information you had but instead you make it difficult for the customer
Enjoy the website layout. Lots of frames to choose from and I like the ability to pick my frames from home or see if the frames I saw at the store are available online.
Good glasses, easy process. Big selection of glasses which is nice.
The first time I ordered, the glasses took longer than expected.
Great way to get my contacts. No need to go wait in line at a store.
I can easily give 10 stars for this company. Customer service, products and easy use of website are the eye catching features of Eyeconic. Simply love it.
I have been using Eyeconic for several years now. The site is easy to use and apply all necessary insurance information to your orders.
Very easy to use. It pulled my vision benefits and attached them to the order automatically. Timely delivery.
I was having a hard time ordering my contact lenses online and applying my insurance benefits. I came across this website and the process was easy and fast. My benefits with VSP were pulled right away and applied to my order, saving me the time and hustle of submitting for reimbursement with my insurance company.
Easy to use, step by step, clear & straightforward, so efficient
Fast shipping, quality products, limited lens options available
Easy to find likable pair and to order
Simple and easy to use. Great job with tracking and great prices.
Fast shipping and easy to order good quality. Had the contacts we needed
Every time I try to place an order I have to go back and either find the piece of paper or find the picture I have where I feel it could be pretty easy to add it to my profile till it expires thank you
The website was slow and not adding things to the cart had to keep refreshing and clicking to get information to load. Super annoying.
Cancelled because prescription medication was blurry...
Very easy to navigate and choose what suits me. Like the Virtual try on tool.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Eyeglasses Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members