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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Quick and easy process with a helpful try on option. Makes ordering glasses online easy.
Going through the site is very tedious when you cannot click any links and would still need to re-enter info.
Picking out lenses was easy with the "Try On" link, it gave me a good feel for what I would look like in the new frames. The checkout process was smooth, other than the PD test (I tried an index card, but the software locked up, so I went with a business card on the 4th try and that worked.
Easy to enter my order, easy to upload prescription, insurance was applied easily too.
I like how easy it is to order and that they double check the prescription I input to make sure i did it right!
My first order had to be cancelled because I chose progressive lenses instead of single vision (which is per the prescription, not personal preference), in the future I would suggest providing that clarification for online shoppers. When the question is asked how the eyewear/glasses will be primarily used (reading or distance), the lenses are crafted for that activity so if you choose distance then you may want to consider purchasing a second pair for reading. Follow your prescription carefully while filling out the order because the overall time I spent before receiving my glasses on Dec 17th, I started my order on 11/21/2024 which was cancelled and a new one started on 11/29/2024 - I also had to wait for my insurance to be reimbursed as well as my HSA card for payment. All that said, my new glasses are gorgeous and were worth the wait. Thanks, Eyeconic! :)
My first order had to be cancelled because I chose progressive lenses instead of single vision (which is per the prescript, not personal preference), in the future I would suggest providing that clarification for online shoppers.
My previous experience is great and easy, with my insurance.
Awesome site. Virtual try on is great to help you select. I received my glasses quickly and exactly as pictured. I took them to my eyecare center to be adjusted, which they did for free. Very good experience.
Just let me finish without having to type a ton of stuff this blocks me
Always a great experience! Selection is great no need to leave your house and go back to the doctor's office, just let your fingers do walking and the rest is taken care of!
My order keeps getting cancelled and it's really frustrating
My first order got cancelled because of not being able to contact my eye doctor. So I was kinda upset about that.
Just as good in ordering as the first time! Thank you for making the order process easy!
Great glasses, very easy ordering process and effective delivery.
I have enjoyed all the styles available, good choices to choose from.
Fast, easy, quality items and seamless transaction, I am always pleased with this company
Great selection and easy to use insurance to order glasses.
Just annoying that you cant contact my doctor for me. Dailies total and dailies comfort are just the same
Very fast, easy, ordering and great support! Will be back!
Every order with Eyeconic has gone smoothly. The only issue I have come across is that there is the occasional difficulty with a submitted Rx being received and used for an order, but this always is resolved eventually.
Great customer service and user-friendly website
Excellent and fast service! Every order I placed has been perfect. I always use your website and recommend it to all my friends!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members