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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I have you eyeconic the past few years and they make it simple to find and order glasses.
I think the key is using a desktop and not on a mobile device...
Much nicer glasses than WP and I liked that I was not bombarded with a million multiple options at every step of the ordering process.
The pd tool seems to be too sensitive to movement. I could never get to work
Great prior experience. Not sure why eyeconic is making me type so many characters just to submit this.
Great so far. I didn't have any trouble. My daughter had a very good experience and they treated her well. We were in and out and we didn't feel rushed
It was also a great experience. I had no issues at all. Thank you.
I love the selection, but I wouldn't even consider glasses that I can't picture on my face. The virtual tr*y on option cuts the selection considerably, but I am still always able to find what I like. I do miss some of the smaller curated brands that you used to carry! It seems like it is all 'name' brands now... My last pair of glasses used to get compliments all the time and I would refer people to eyeconic for that brand. It's a shame you don't carry them any more :( (Rag and Bone)
I feel that it is always an easy process. Especially if you already have an account set up.
The website is easy to navigate. Great experience. Thank you!
This is like my third or 4th time ordering during the busy season to get it in before the end of the year. Always a good selection, and the tech keeps getting better.
Previous I have had no problem ordering. This time they said my prescription didn't match had to reorder. Then they charge me extra.
My previous experience was easy, user friendly and satisfying. I was pleasantly surprised with the options.
I like the ease of ordering glasses for myself and my family.
Why tax on the full price should be a benefit so how can u tax that
Selecting and choosing the glasses it's easy and fast. The only thing, I would suggest to add would be a way of taking face measurements
Great glasses and service at an awesome price! I'm a customer for life!
Better break down of cost including co pay and taxes would be helpful. The final
Page does not break down very well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members