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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great quality and great fit with every pair I've bought. 4th time ordering.
Customer service helped me retrieve all the details from my previous order- loved the frames so much I bought a backup pair
I appreciate the assistant and help over the phone with my prescription glasses. The Representatives was very patient kind & helpful, they explain to me what would be very helpful for my eyes Added too my prescription glasses,,. In two more years I will be shopping with them again for new glasses. Thank you Eye buy direct 👍🤓💙
Patient, kind, helpful, respectful. Expeience & knowledgeable, take time out too make sure the customer is satisfied & content.
Great glasses for price would definitely buy more in the future
Super easy to navigate and I'm always happy with my frames!
I have likely bout for my family of 6 over 40 pairs of glasses from eyebuydirect over the last decade. I just recently had my first need for a return and it was so easy! Love eyebuydirect!
Good service good prices. Customer service is always helpful
Very good. I have no complaints. They completely satisfied me.
So easy to choose with the try-on option. Never dissatisfied
I've never had better customer support from any online retailer. Hands down the best!
So easy to order! Makes the experience so much better than being at the store!
Most durable frames i've had to date. Hoping my next pair is of the same caliber.
It's been fine so far. Not had to work with customer service which is the real test.
I've been a customer for many years, i recommend and even order from my account for friends & family
I really enjoyed scrolling through all the different styles and saving them to my favorites so that then I could narrow down to my top picks. Seeing all the glasses that I had liked all on one page then made it really easy to see what styles I really liked.
Have never had a problem before. Will continue to use for years to come.
I love how easy it is to use the website! Also, I love the wide range of options for all prices from eyeglasses to sunglasses.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members