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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Just as good and the one before, got just what i wanted. Very happy with the experience
Practically every pair of prescription glasses I've purchased from eyebuydirect have broken at the rim of the glasses that hold the lenses. Once this was corrected by you honoring some 'warranty' but I wish you would STRESS RELIEVE the frames before you ship them.
Always a great selection and if for some reason the glasses don't fit just right returns are accepted and no judgement had.
It was a really good experience so I'm back.
I'm hoping for the same positive experience.
Love buying glasses here. Great prices. Amazing customer service.
I loved them so much, it's my second pair of these exact glasses! So Stylish
Second order, first went well. 1234567890 abcdefghijklmn
Not enough room to explain everything but I have filed complaints with both the FTC and BBB regarding a misleading google advertisement, hidden and obscured terms and conditions (white text on white background), and help chat that also misleads, moves goal posts, and talks in circles wasting your time. It's almost as if they count on people being drawn in with good deals being advertised, getting to checkout, it not working due to their intentionally hard to find and obscured terms and conditions but they've spent so much time picking their glasses they just go ahead and buy them at full price. Huh. Crazy. Of course this is speculation on my part I can't prove their intent obviously. Anyways, this is not ok, and I'd advise everyone to shop elsewhere.
I love the selection, my only feedback would be on shipping times but not too bad depending on what style
Great customer service and they helped you good great, great great great great great service
Easy to order and love the try on feature! Great deals! Repeat buyer!
I've been an Eyebuydirect customer for years, and have never been disappointed. After submitting my order, I received my newest pair of glasses within ten days. The difficult part is making a choice, because the selection is so expansive.
Many choices. Took a bit of time. Had some trouble re-checking size.
Website is friendly and easy to use and can't be the great prices
When I was a teacher I recommended Eye Buy Direct to all my students' parents. You have always been the most reasonable place to get glasses and your selection of lenses is absolutely amazing!
I have order many pairs of eyeglasses from Eyebuydirect and they haven't disappointed me yet. I have a very small face and the selection of frames are usually bleak. They are quick and professional every step of the way.
Love the newest styles available at reasonable costs. 👍👍👍👍
Love the fact that I don't have to hunt for coupons. It just gives you the opportunity to look for codes you are available for.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members