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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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What a great transaction! They were in my hands soon after they were ordered. I was notified every step of the way knowing exactly when to expect my new glasses. I will order from EyeDirect again.
The entire process was very easy. There are lots of frame options and lens's options. Everything is reasonably priced and the deals are great.
I love my prescription reading glasses. Good quality and a low price. I recommend
Easy to customize, great deals, and prompt delivery. Everything was how I ordered it! Will be purchasing more soon.
I've never ordered glasses online and was super happy -great experience -will use again and again as the styles and prices were best I've found
Always a smooth process! Love my glasses and how they look.
Love my glasses and experience shopping.
Shopping was simple input for my specifications on point, it's an amazing resource to get multiple glasses without making a long appointment and spending alot of money!
Ordered 3 pair of glasses and had to exchange one due to prescription being progressive. Very happy with all my glasses and customer service was great!
The glasses are very cute and fit nice but are super thick and heavy.
Easy to select, but limited amount of XL sizes. I was nervous they wouldnt fit but they are very wide frames for a round\large
I purchased the a while ago. They broke, so I ordered another pair. After almost a year, THEY also broke! I love the glasses so much I ordered ANOTHER one! 3rd pair of Morla's. I love these things even if they break easily. Pls don't discontinue! Lol in case I need more.;-)
Got them in time for my trip so no complaints there
All went well!
It would have been nice to have had notice of when they actually shipped.
Glasses were made really fast and I received them in no time.
I called your customer service and the lady that helped was very nice. I explained to her that I need the progressive with prism lenses to include transitions in the lense perscription, and she explained that eyebuydirect can't fulfill that order due the the prism lens being too thick to include transition lenses. She offered me to send them back for a full refund. I really appreciate that.
Best online Prescription Eyeglasses website by far. Hands down!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members