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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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2 pairs of progressive eye and sunglasses for $220
Good quality Can't be beat
Convenient having a previous order, so can easily reorder.
WEBSITE GIVES ME TROUBLE, CUSTOMER SERVICE STAFF HAVE DEEP ACCENTS WHICH I CAN'T DICIFER AND THE "GREAT DEALS" ALWAYS HAVE A CATCH.
I use your company exclusively. Used to spend crazy amounts Talia. Now get great products at good prices! Very happy!
Frames break pretty easily with minimal contact… have broken several while playing basketball.
Eyeglasses do not turn dark as requested.
It barely turns a noticeable hue darker but no where noticeable and not effective in sunlight.
Complete waste of my money.
It's been 4 years buying all my glasses and those of my family with here.
Only place my boyfriend and i buy glasses so affordable and cute
Totally Great service. I'm glad I was able to buy these sunglasses.
I was happy to find safety glasses I think I'll like however there were two issues. First, the site kept pulling me off topic - that is I was focused on buying safety glasses, but, if you're not watching carefully, you're no longer looking at safety glasses. Second, "Fast Pay" using Apple Pay did not work. Screen appeared then would immediately disappear. Frustrating.
I've ordered many pairs, all have been great. A new eye doctor gave me a bad prescription, and they were quick and understanding with the returns and re-orders. Highly recommend!
I took a chance and ordered 2 pair of progressive glasses. The lenses were excellent however the frames were too small. I was able to send them back with an offer to exchange or refund. The customer service response was super fast. I will continue to purchase from EBD for all of my glasses their discounts are amazing.
Loved these glasses, excellent service and quality of glasses. I would highly recommend
It took Eye Buy Direct three weeks to process my order before shipping. I received several annoying emails that my order was processing. You will do better by going to Wal-Mart optical center and purchasing your glasses from them. Wal-Mart will be faster (5-6 days) and much cheaper than Eye Buy Direct. Glasses USA is much faster than Eye Buy. You are saving any money when you use Eye Buy plus you having to wait an extreme amount of time without your glasses. This is not company if you need your eye wear before 30 days.
My first pair of glasses lasted years, just ordered my 2nd pair because the first finally broke after about 5 years of use.
It was about the same as every other time. Quick and convenient.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members