From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
First frame and lense were great. Site experience and support all good, my family suggested I get larger frames. The exchange process has been easy. But the lenses are so great. I wear progressives for my astigmatism. The technology is best lenses I've worn.
Easy… will see when eyeglasses arrive to really know!
Love you guys. Thx for making cool glasses for everyone. Idk why I have to write 100 characters bruh
Great overall experience, durable glasses/lenses that outlasted many past pairs.
We are first-time buyers of eyewear via online vendors. The quality, variety of styles, and value were excellent. We will be using eyebuydirect again! The whole shopping experience and virtual fittings and instructions on fit were great. Thank you for making the process so easy.
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Thank you.
I had some technical difficulties that almost caused me to pay twice.
Easy, great prices! Lots of choices. Fun to scroll thru…..
Great glasses, great prices! I always come here to find glasses that fit my face frame.
All the best I am sure it's great, convenient, and easy in order to get your glasses in perfect shape precisions there. I love it and I will be ordering it this way all the time
Ive been ordering my prescription lenses from eyebuydirect for 5 years and they've never let me down
I ordered two pairs of Malibu glasses from Eyebuydirect, one in black with sunglass lenses and another in clear with transition lenses. They arrived in about 10 days, and I immediately loved the look and quality of both the frames and lenses. Great style, solid build, and the lenses were exactly what I was hoping for. Unfortunately, the Malibus only come in one size, and they turned out to be too small for my head. I ended up returning both and reordering the same lenses in a different frame the Ballast which also took around 10 days to arrive. This time, while the fit was a bit large (which is on me for not knowing my perfect size), the real issue was the quality of the Ballast frames. They feel extremely flimsy and weak they even make a cranking sound when putting them on, like they might snap at any moment. Compared to the Malibus, the Ballasts are much thinner and don't feel sturdy at all. I definitely wouldn't recommend them.
The website is easy to order with a great selection of glasses and unbeatable price.
I have ordered many times and have always been happy with my purchases
My last purchase was my sunglasses. Good price and good quality
I love changing it up! Love the range in prices! I buy new frames every two years or so and if I lose them I don't feel as bad because they are very affordable.
Always fast delivery and good product and value I am getting updated prescription
Great experience can't wait for new pair. Fit perfectly the last time I had a pair but I unfortunately lost them.
Its too heavy and stiff hurts my nose bridge and side. Its stiffer than it appears.
Nice stylish glasses cheaper than what they would cost in my home country,
Delivered quickly, good quality for price. The price is very reasonable.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members