From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Just placed my second order at EyeBuyDirect. Two pairs of prescription glasses for under $50 is almost unheard of. The site is easy to navigate, I absolutely love the try on tool and my first order came in just under a week! The prescription was perfect, my glasses have lasted, too. Although, I can definitely tell the difference in quality between a $30 frame and a $9 one, you pay what you get for. Would recommend to anyone wanting to try out a new style or switch up their glasses look on a daily basis. No reason to spend $100+ on one pair of glasses, when a gem site like this exists!
So smooth so fair. Can't wait to receive my first pair. I'm sure I will love them. Clark.com always has the best deals for quality products.
I like they have many models to choose from and many color for a very affordable price. I love the quality, cheap and easy to order. I buy for all my family and I can afford it! Thank you
The only thing that is annoying is every time you place an order (EVERY time) this silly "sitejabber" website popup comes up. No matter how many times you click "no thanks" it always prompts you every single time you place an order.
Other than that, the website is extremely easy to navigate, and it's very easy to place orders. The folks there are also very polite, although once they randomly canceled my order and never reached out to ask details about my prescription. (I had to call, several weeks later, and ask about my order. Only then did they tell me something was wrong with it. It was somewhat annoying, but the glasses finally showed up.)
Love the pricing! Love the styles! Awesome quality and bang for your buck.
Just ordered my 2nd pair of bifocals. The first ones were so affordable I decided to order again. Great idea.
Excellent site with lots of affordable options. This is my first time using it, but Im excited to get my first pair of glasses.
Seriously such a gem of a company. Love y'all. I have never had a problem with ordering, I love how easy they make everything. Plus like come on, you know what I am trying to look like. Like a hot lil babe. Ignore these hatters, they can go spend like friggin 500 at Abba Eyewear. BYE
Eye Buy Direct will always be my site for getting prescription glasses. Their product, service and price is great value.
I have previously bought numerous glasses from EyeBuyDirect and found it to be reliable, affordable with excellent service. The frames are well made and the price is quite low compared to other frames from other retailers.
Super easy process! The website has a great interface and clear instructions. I am very excited about using this company again if the order comes as expected.
Prices can't be beat. Quality and shipping time is also impressive. I once got a pair of glasses that I didn't love and they immediately sent me another pair I picked out. It was so fast I hadn't even sent back the ones I didn't like yet!
This website was easy to use. I hope the glasses are able to hold up. They are a great price for a second pair of glasses.
EyeBuyDirect is a great way to help yourself to saving money, staying current with styles and becoming a very satisfied customer of an on-line store that knows how to serve you better than expected.
Great product, great deals. Too bad the site was down for 30 minutes and I had to wait a long time before I could check out. Ask your webmaster to do some research on persistence and failover. In 2017, commerce sites should NEVER be down. No excuses! Find a new hosting company, if necessary.
Pleased with the styles and price, but a little frustrated that two pairs have broken easily. I will say that they replaced them, but then broke again. I was impressed by the replacement at no charge (just shipping). I've ordered a third pair and trying out metal frames to hopefully be more durable.
This is my second purchase from eyebuydirect and I am very satisfied with the options of frames that they have as well as the 14 day trial option. Returning is such an easy process too! I bought from lens crafters once and the lenses were such bad quality which led me to this website and I'm so glad I found it! They have better quality frames and lenses than a very well known company. I will always buy my glasses from eyebuydirect.
The mobile version of the site is extremely poor and has a lot of bugs. Editing the shipping address function doesn't work, adding a new address is a huge ordeal as the cursor doesn't land on the blank field at all. I would strongly recommend you to invest in improving the site
This is my first purchase and i am looking forward to receiving the glasses. The are affordable and the images provided gave me a good sense of what the will be looking like.The ease of the website made it easy to filter through what i thought would look good on me.
They offered me a discount code of 15% off and free shipping and no place to enter it...
Love the price range and styles great selection for all ages best kept secret in this side of the pond
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nadine,
We apologize for the inconvenience. We will be glad to help you to walk you through on where you can place the discount code.
You may provide your contact number and the best time to reach you for better assistance. You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST or send us an email at eyecare@eyebuydirect.com.
Thank you and have a good day.