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EyebuydirectReviews 3,941

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,571
value
5,188
shipping
5,188
returns
131
quality
5,291
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Delaware
1 review
0 helpful votes
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My first experience so far has been nothing. Short of perfect. Received my glasses in good time, and even though there was a little problem with them, they were quickly replaced. I couldn't say enough about the quality of the service and personal.

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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It took some time to receive my order but other than that I'm satisfied with my order I'll be ordering more prescription glasses

Date of experience: May 9, 2023
Pennsylvania
2 reviews
0 helpful votes
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Happy as always
May 9, 2023

I love eye buy direct. Consistently happy. Shipping is fairly quick. The way the glasses ship are nice too,

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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Love it!
May 9, 2023

I was quoted more than $200 dollars at my eye doctor for prescription sunglasses. They didnt even have cute styles, so happy with the product i received!

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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Great glasses
May 9, 2023

From start to finish eyebuy is terrific, great pairs of glasses, flawless and clear lenses, fit perfectly in each frame, I will purchase a couple more because the quality is very good
I'm super satisfied and I'm very happy with the products, this is my new go to place.

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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I went online search and found eyebuydirect, price is reasonable, try several frame. Found one which I like, filled in the prescription part, didn't expect the PD # need to be clearly confirmed prior to processing. Also, was not aware until I went to tracking, then directed to "Chat", because it was sitting in "Holding" and was wondering "Why?", finally problem solved.

Date of experience: May 8, 2023
Georgia
3 reviews
4 helpful votes
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I appreciate the selection and the price at eyebuydirect. The prices cannot be beat.

Date of experience: May 8, 2023
Minnesota
1 review
0 helpful votes
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Good quality and price
May 8, 2023

Good quality and price for glasses. Easy purchasing experience

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Clip on glasses
May 8, 2023

I could not glasses with a clip on sunglasses. It says my prescription is not eligible. But it's a pretty straightforward, single vision prescription. No progressive, etc.

Date of experience: May 8, 2023
Pennsylvania
1 review
0 helpful votes
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I ordered an item, paid for expedited shipping which took 11 days (7 business days) to arrive. To me this is not expedited delivery this is slower than molasses in January.

Date of experience: May 7, 2023
Pennsylvania
1 review
0 helpful votes
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Great buy
May 7, 2023

Replacement was seamless. This is my go to now for eyewear!

Date of experience: May 7, 2023
Minnesota
1 review
0 helpful votes
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Best site for glasses
May 6, 2023
Updated review

I love this site! Great selection, great pricing, quick shipping! The best place for glasses.

Date of experience: May 6, 2023

I love this site!
June 26, 2020
Previous review

I love this site! It's easy to sort and everything is so reasonably priced!

Date of experience: May 27, 2020
South Carolina
2 reviews
0 helpful votes
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Not A perfect fit
May 5, 2023

Only 4 stars could not use coupons, glasses are good fit for eyes.

Date of experience: May 5, 2023
New York
1 review
0 helpful votes
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It's too easy!
May 4, 2023

The whole process is soooooo easy...I love eye glasses so I can never have too many...if the price is fair...and the quality
Is perfect... who knows how many eye glasses I will own!

Date of experience: May 4, 2023
Wisconsin
2 reviews
0 helpful votes
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Satisfied
May 3, 2023

This pair way a replacement for my first pair. They arrived very fast and I'm satisfied with them. Will definitely order again

Date of experience: May 3, 2023
Alaska
1 review
0 helpful votes
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Easy site to navigate. Nice selection. Reasonably priced. I am a returning customer.

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
Follow danielamonje Z.
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Great quality, and I loved that i could changed the first pair I choose without problem

Date of experience: May 2, 2023
Washington
1 review
0 helpful votes
Follow Lana H.
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I have worn glasses for over 20 years. I have never broken any of them. They ones I bought from Buy Eye Direct broke within 3 months. The plastic is too weak to hold the lens. These are stress cracks. Yes, they replaced them. Those broke within 3 weeks. They did replace those. I treated the new glasses so gently. They broke too! I have super glued them to be able to wear glasses. They pair have was wearing today has two super glued spots and the left arm just feel off when I took them off. Super cheap material cannot hold up to the stress of the lens. I thought they might be made wrong but 3 pairs all broke and I have glued them together and then they break in a new spot while I just wearing them. I will never buy from them again.

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Hidden Gem
April 30, 2023

The shopping experience was great! I've gotten my glasses from here going on 3 years and this year I was having a hard time choosing what frames to get when I was suggested some different frames that I surprisingly love now

Date of experience: April 30, 2023
Louisiana
1 review
0 helpful votes
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Great Buy
April 27, 2023

It was fabulous I would not have it any other way and I have referred you to all my friends in the future thank you.

Date of experience: April 27, 2023