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EyebuydirectReviews 14,570

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,571
value
5,188
shipping
5,188
returns
131
quality
5,291
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New Jersey
1 review
0 helpful votes
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Website very user friendly
July 20, 2025

The glasses are what is describe on the website & shipping is pretty reasonable

Date of experience: July 10, 2025
Missouri
1 review
0 helpful votes
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Always love
July 19, 2025

Great products! They continuously make eye care easy to access and affordable, thank you!

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Great Prices
July 19, 2025

Great option for people who don't elect to get eye insurance. Eyebuydirect has come in handy for years.

Date of experience: July 9, 2025
Oklahoma
1 review
0 helpful votes
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Very Satisfied
July 19, 2025

I was very pleased with my purchase last year. Ordering was fast and easy.

Date of experience: June 20, 2024
New Mexico
1 review
0 helpful votes
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Great CS reps they were quick and helpful. Very kind and professional.

Date of experience: July 9, 2025
Cyprus
1 review
0 helpful votes
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Always have amazing glasses.
July 19, 2025

Appreciate all the offerings. I have been buying glasses for years from here.

Date of experience: July 9, 2025
Texas
1 review
0 helpful votes
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Best glasses site!
July 19, 2025

I always come back because they have the best selection and the best prices, even better than my in network options!

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Slow website
July 19, 2025

It always crash when i try to buy glasses but the glasses are amazing

Date of experience: July 9, 2025
Wisconsin
1 review
0 helpful votes
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Cheap and fast
July 19, 2025
Updated review

Cheap and fast delivery. Glasses fit very well without adjustments.

Date of experience: July 9, 2025

Great shopping exp
June 28, 2025
Previous review

Great shopping exp

Date of experience: June 18, 2025
New York
1 review
0 helpful votes
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Wonderful glasses, great price.
July 19, 2025
Updated review

I have ordered a few pair of glasses with my prescription. My original glasses from my eye place were $800.00. I was able to order 3 other pair from EyeBuyDirect for so much less. And I love all of them.

Date of experience: July 9, 2025

I love all the glasses I have purchased. I have bought a few of them and for the price it is wonderful that I can buy a few and change my look when ever I want to.

Date of experience: June 15, 2025
Indiana
1 review
0 helpful votes
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Very happy with my glasses
July 19, 2025
Updated review

The process was very smooth with ordering. The glasses are even better than I expected. I highly recommend EyeBuyDirect!

Date of experience: June 9, 2025

So far the process was really easy
June 27, 2025
Previous review

So far the process was really easy

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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Cute glasses at a great price
July 18, 2025

Love my glasses! It sounds cliche, but people stop me all the time to compliment my glasses and I always tell them what a great deal they were and where they can get their own

Date of experience: September 2, 2022
Massachusetts
1 review
0 helpful votes
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Excellent Experience
July 18, 2025
Updated review

Great glasses at a great price! I will always buy my glasses here! Great customer service also!

Date of experience: July 8, 2025

I have 2 broken pairs that broke almost immediately… I'm gonna give you one more try

Date of experience: February 28, 2024
Pennsylvania
3 reviews
0 helpful votes
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Just what the eye doctor ordered!
July 18, 2025

Easy to order, great selection and outstanding quality! Loving my new summer sunglasses.

Date of experience: July 8, 2025
Washington
1 review
0 helpful votes
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Beyond helpful.
July 18, 2025
Updated review

I had a prescription that was not correct from the Dr and got a new set of glasses with the correction from EyeBuyDirect without an extra charge.

Date of experience: July 8, 2025

Previous experience was good, buying from again because I liked the glasses I received.

Date of experience: June 15, 2023
Texas
1 review
0 helpful votes
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They are so cute!
July 18, 2025
Updated review

The glasses on this site are so cute, so many design options and they fit great!

Date of experience: July 8, 2025

It was easy and you have so many fun styles!
June 26, 2025
Previous review

It was easy and you have so many fun styles! Prices are great!

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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EXCELLENT
July 17, 2025

I was provided excellent customer service over the phone. I had a few questions regarding the size of my frames and called multiples times to make sure i didnt mess up the order. The 2 customer service agents were super helpful and patient as i placed my order. I was very pleased and just ordered another pair!

Date of experience: December 2, 2024
Utah
1 review
0 helpful votes
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Great value
July 17, 2025

Great customer service I was able to return glasses that didn't fit.

Date of experience: July 7, 2025
Utah
1 review
0 helpful votes
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We love Eye Buy Direct
July 17, 2025

I've been using them for years for all 7 of us! They are great quality and great price.

Date of experience: July 7, 2025
South Carolina
1 review
0 helpful votes
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Another Great Pair of Glasses
July 17, 2025

I needed a pair of polarized sunglasses to match my new eye prescription. Eyebuydirect has came through yet again with not only a great pair of sunglasses but a 50% off total purchase perk at just the right time. I can't thank them enough.

Date of experience: July 7, 2025