EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Great site! Easy to use and wonderful selection! I loved my glasses and they are such a good quality
Trying on the glasses for size using the tool was not as marketed. Both of my lenses were way larger than anticipated. Overall, the rest of the quality was fair for the price.
Trying on the glasses for size using the tool was not as marketed. Both of my lenses were way larger than anticipated. Overall, the rest of the quality was fair for the price.
Check out was a little bit of a challenge but shopping was a breeze! Thank you!
Check out was a little bit of a challenge but shopping was a breeze! Thank you!
Very intriguing as to how this process works, but it does because this is not the first order. I will be returning again.
Always safe and enjoyable to shop, choose and purchase affordable glasses. Thanks!
I've been purchasing from Eyebuydirect for a few years and as always I'm thoroughly satisfied with my recent purchase. The frames are super cute, great in quality and you can't beat the price point! I'll be back!
Straight forward prices, accurate delivery times, great customer service.
Frames were too large for my strong prescription causing my eyes to look smaller than normal.
After buying a pair at the optometrist, I took that info and bought a "backup" pair on EyeBuyDirect. Now my backup is my main pair. It was less expensive and I felt the freedom to try a fun color (because they were cheaper) and I'm glad. I really like these. The website was really helpful to make the decision. The sunglasses are perfect too! Delivery packaging was goodno worries about them breaking or being damaged.
I am used to paying $300+ for glasses through my medical provider. I paid less than half that for my glasses from EyeBuyDirect and they're my favorite glasses I've ever purchased!
I was satisfied with everything about EyeBuyDirect and I love my new glasses. I know where to go to now looking for cute affordable glasses :)
I enjoy the layout of your site. I really like how i can pinpoint the exact eye wear I'm looking for. You have many options too.
I enjoy the layout of your site. I really like how i can pinpoint the exact eye wear I'm looking for. You have many options too.
The bi-focals I needed due to recent changes in my refraction R x were ordered with a suggested delivery of 'two weeks', however when I went to my Mailbox 9-days later, they were there and ready. Perfect!
The bi-focals I needed due to recent changes in my refraction R x were ordered with a suggested delivery of 'two weeks', however when I went to my Mailbox 9-days later, they were there and ready. Perfect!
Overall experience was amazing. It was delivered on the day I am expecting it, packaging is nice and the product is great! I would definitely order from EBD again!
I ordered some readers a few years back and when they broke I was so sad, so I ordered the exact same pair again.
They lasted for a long time and I get so many compliments on them!
I'd buy them again and again!
It was a great experience both shopping and recieving my glasses from them. This is my 4th time buying glasses from here and never disappoint. Even when wanting to return one, they had great customer service
I love my glasses from EyeBuyDirect. They are super cute. The only downfall is that they are SUPER reflective from the "blue light blocker." But other than that, they are perfect.
I love my glasses, I love the simplicity of ordering.
We ordered two glasses my husband's glasses are amazing, but mine has a little different color that I was expecting. Anyways both fits great we love it.
Site was easy to use and the price is great! Received transition lens and new frames for under $150. Same option at my doctor was over $900.00! Frames fit well and correction on lens is perfect! Plan on ordering another pair just to use for work. Very pleased you can't go wrong with these!
Site was easy to use and the price is great!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.