From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The only thing I didn't like was I didn't get an email when it shipped out. So I had to go to my order confirmation email, copy the order number, go to EyeBuyDirect's site, find my order via order number, and copy the tracking number for shipping info. Otherwise, I'm very happy with my order of blue light glasses.
Is what I bought here! They are better quality than I expected... not sure they fit quite right, but we'll see. Really wish EBD offered multiple frame try on before lenses were cut and fit.
Deberían de tener más opciones para las medidas de los lentes, ya que yo tenía que solicitar unas medidas y la opción que tienen no me dejo colocarlo ya que no tienen dicha medidas, yo quería mis lentes del lado izquierdo 175 y el lado derecho 185 pero como no tienen dicha medida tuve que tomarlo las dos medidas iguales 175, por favor de agregar más opciones.
Buen servicio de envió.
Miy buen servicio y muy buena calidad gracias
Found my forever go to eye glass provider! Great, selections and even better prices!
I ordered my glasses hoping someone could get the prescription right so far I think they are OK LOL need a little more time it is an adjustment but very happy!
Easy to order and receive my order! Love them I will continue to buy more for sure.
Easy to order and receive my order! Love them I will continue to buy more for sure.
Saw an ad for their BOGO deal and when I saw how low their prices already were, I was shocked. Ordered a new pair of glasses and a pair of prescription sunglasses and all of my expectations have been exceeded! Definitely will be shopping here more in the future!
I love the glasses I received. I only wish I would have received notification when they had shipped, etc. Otherwise I was very happy with my experience and the product.
Very good quality -prescription is correct - reasonable delivery time
Very good quality -prescription is correct - reasonable delivery time
I submitted a return for one pair I received. It still has not been approved. The return policy says I can return them without question. That clearly is t the case. Doubt I'll buy again
Received them in less than 2 weeks. Glasses look great and fit perfectly! I'm very pleased with this product
This is my third time buying from Eye Buy Direct. I love their frames and the deals are amazing. I save a ton and the site is very user friendly.
Been using EyeBuyDirect for a few years now. Website makes it easy and they have wide variety of products to choose from.
Nice and easy. Had to create a new account because my welcome promo errored out and nobody from care would respond but the rest was easy
Nice and easy. Had to create a new account because my welcome promo errored out and nobody from care would respond but the rest was easy
For $103 shipped I got two transitioning lens pairs of glasses. No expensive trip to the eye doctor. No $300 per pair.
I took me forever to decide, but it was easy to pick up where I left off every time! I finally decided! They just got here and I am so happy with them! I have get the thinner lenses due to my perscription and they look great without killing my wallet. Thank you so much!
I took me forever to decide, but it was easy to pick up where I left off every time! I finally decided! Can't wait to get them :)
Getting glasses my whole life has always been such a task or something I would put off having to go to the optometrist and all. I got glasses 4 years ago from eyebuydirect and lost those glasses recently so I needed to replace them. I wanted a similar style to the one I previously had and found one that was even better. It's such an easy process and the price is good. Just make sure the photo you use for try on is a good and accurate one and the glasses you virtually try on should be accurate in real life.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members