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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Get your prescription checked at a local optometrist and then buy online and save money! These are more affordable to buy, and more affordable to replace when teen life happens.
Easy service is perfect, broke down perfectly for each piece.
Easy to select glasses, put in a prescription and get your new glasses... all for a very good price.
Eye buy direct is great! Their glasses are good quality, last a long time and look great as well. I like the glasses I received so much I ordered more pairs and some for my husband. The styles are affordable durable and if you have trouble with technology like me the help through their live chat with anything you need, quick and easy!
I've been buying glasses from here for years, and I even got my parents as loyal customers now! Getting glasses here is a must! I hope more people hear about them.
We buy glasses for the entire family through Eye Buy Direct. It's easy and convenient, and their customer service team is always helpful.
Returned glasses, this is a replacement. I wanted some dark sunglasses and the transitions were very light.
The glasses are overall quite nice. The fit is good. They appeared to be somewhat foggy.
I've used eyeglass cleaner on it, and it hasn't helped much.
I like the prices & selection! I will reorder from them again.
Okay, I hope the progressive lenses are going to work for me. I already have a pair & are happy with them
I had an issue with the glasses I purchased before, the lenses popped out of the frame because the wire under the lens broke, tried to warranty it with 0 response from customer service.
Without any reference I selected eyebuydirect.com after searching online and visiting their site. It was July 4th, 2025. I selected $16 frames, in the end my glasses cost $78 with anti scratch, progressive formula, and speedy delivery. Compared with almost $500 at my eye exam place, without the exam.
I decided the risk was well worth it.
Tried them on online and purchased them.
Got them on the 14th, just 10 days after placing the order on a holiday Friday.
I think I have been recommending the site to at least one person each day every day since then
I had an issue, they sent me a new pair without me even asking.
Wasted some time selecting lens coatings etc. because the prices were not shown until i clicked through to find out each price
I love that I can coordinate every outfit with a pair of glasses due to the affordable prices.
Never had any issues great glasses! Always satisfied with price and quality of glasses
Absolutely love my glasses and that you can virtual try on! The only place I will buy my glasses.
Anti scratch/smudge lenses get scratches and smudges anyway, eventually. Plastic frames break after daily wear for about a year or two. Still worth it for the price and the cute frame styles! I've ordered the same pairs repeatedly because I love them.
Very clunky, always have to call, very aggravating. Not cheaper than at stores, and I don't get to try them on anyway
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members