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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy Process, wide variety of glasses to choose from, easy prescription input.
I really love your glasses to. That's why I keep buying from you guys.
I love ordering glasses from you guys to. I really enjoy them to.
Great selection and seeing the sizes really help. (The only think I do not like the surprise of paying customs when they arrive... But I know you cannot do anything about that.)
I've gone from being someone who wears the same pair of glasses every day for years, to someone who changes them up almost daily and I'm spending the same money. It is amazing and had made my life more fun!
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Ever since I ordered my first pair of glasses from eyebuydirect, I have ordered glasses from anywhere else. Great deals and great frames. Big selection.
I have loved shopping on the site and the return system is very easy.
Unable to purchase my glasses only my son's, mine kept saying unavailable. So I am paying shipping since it won't let me order mine.
We needed to replace to pairs of glasses and eyebuydirect makes it so easy.
Always something that stops the coupon from working - I just needed 2 days shipping today bc my glassss broke but the glasses I purchase every time don't have 2-day. So I tried another option for the 2DDFREE and couldn't use it due to some sort of restriction
Quick and easy to setup and order. Took me longer to choose my frame then inputting my prescription information.
Ordered two pair of eye glasses (one was sunglasses) for the first time and wasn't happy with one pair. The return process was seamless and my exchange arrived in a very timely manner. I'll use them again.
Attempted to find sunglasses that accommodated my prescription which was cumbersome and time-consuming. Ultimately, called customer service and Anne was delightful in walking me through various options. Would be nice to know up-front, which lenses / options/ features would accommodate a saved prescription instead of learning after all details have been entered.
Like my glasses 👓 I ordered last year and will return to order again.
Always a great experience and tons of frames to choose from. I always recommend this site to all my friends.
Great frames at affordable prices. I've been getting my glasses on here for 5 years now. Highly recommended
It has always been an easy experience and I share the site with everyone!
This was the best experience I've had with an online eyeglass company. I have tried others and been sadly disappointed in the quality and customer service. EyeBuyDirect will be the only company I will order with again. Top Notch!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members