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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I believe this will be my third time ordering in three years. Always easy to shop around, try on, and make a decision. The quality has always been good for me. They are durable and stylish no doubt.
First, it didnt find any codes. But it did help me nail in the style and vibe I wanted and assisted in how i should pay lol.
The site works well, photos show how youd expect and overall, the ui is clean enough to stick around till cart checkout. Im excited for my pair to come. I've never had true name brand glasses and now I can walk around with the rose tinted lenses everyone says are strapped on. Cheers. Also. Get the thin ones. Yes im talking to you directly, pizza again?
I always order from you all the glasses are so that makes me come back all the time
My go to site for eye glasses and sunglasses when I need something new or to replace ones i lost or broke
Reliable and wonderful source for eye glasses. Much cheaper than the typical route in-store/clinic.
Great fit and vision. I'm excited to try more glasses in different styles as well!
Member since the beginning... Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah!
Because of the style of glasses I selected and I couldn't really try them on. They're just slanted and in a way that isn't very comfortable, but that is more about my choice of glasses. Reliable and arrived whole!
My orders arrive in good time and so far I have never encountered any damage to my glasses. The number of styles there is to choose from when looking for new glasses has me coming back whenever I get bored of my current glasses. The lense options are so helpful, getting blue light glasses has reduced my headaches.
I love buying glasses from eyebuydirect. Quick, easy & affordable!
Glasses were excellent when I got them, but left earpiece broke
I got a good pair of glasses at a reasonable price and a quick turnaround
Very good I would recommend this easy glasses to buy and the shipping is very good too
Everything went well! Thanks EyeBuyDirect! Easy to find what I need at a great price!
My glasses always arrive within a week and my prescription is always so accurate. Will always be a customer, the glasses are really cute too 😊
First frame and lense were great. Site experience and support all good, my family suggested I get larger frames. The exchange process has been easy. But the lenses are so great. I wear progressives for my astigmatism. The technology is best lenses I've worn.
Easy… will see when eyeglasses arrive to really know!
Love you guys. Thx for making cool glasses for everyone. Idk why I have to write 100 characters bruh
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo