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EyebuydirectReviews 14,554

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,570
value
5,188
shipping
5,188
returns
131
quality
5,291
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Arizona
1 review
0 helpful votes
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Affordable, Convenient, Stylish.
August 22, 2025

I believe this will be my third time ordering in three years. Always easy to shop around, try on, and make a decision. The quality has always been good for me. They are durable and stylish no doubt.

Date of experience: August 12, 2025
Tennessee
1 review
0 helpful votes
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A. I. Charged Buy
August 21, 2025

First, it didnt find any codes. But it did help me nail in the style and vibe I wanted and assisted in how i should pay lol.

The site works well, photos show how youd expect and overall, the ui is clean enough to stick around till cart checkout. Im excited for my pair to come. I've never had true name brand glasses and now I can walk around with the rose tinted lenses everyone says are strapped on. Cheers. Also. Get the thin ones. Yes im talking to you directly, pizza again?

Date of experience: August 12, 2025
California
1 review
0 helpful votes
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I love this style of glasses
August 21, 2025

I always order from you all the glasses are so that makes me come back all the time

Date of experience: December 1, 2022
Louisiana
1 review
0 helpful votes
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20+ pairs
August 21, 2025

My go to site for eye glasses and sunglasses when I need something new or to replace ones i lost or broke

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
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It's rediculous to ask for a survey and not accept a reply less than 50 chars.

Date of experience: August 11, 2025
Guam
1 review
0 helpful votes
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Clear and straightforward service
August 21, 2025

Reliable and wonderful source for eye glasses. Much cheaper than the typical route in-store/clinic.

Date of experience: August 11, 2025
Colorado
1 review
0 helpful votes
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Perfect! Just what I was looking for
August 20, 2025

Great fit and vision. I'm excited to try more glasses in different styles as well!

Date of experience: August 10, 2025
Puerto Rico
1 review
0 helpful votes
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NICE & EASY
August 20, 2025

Member since the beginning... Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah!

Date of experience: August 10, 2025
California
1 review
0 helpful votes
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Price
August 20, 2025

Prices went way up or promos went down I don't remember be this expensive

Date of experience: August 10, 2025
Ohio
1 review
0 helpful votes
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Glasses were tilted
August 20, 2025

Because of the style of glasses I selected and I couldn't really try them on. They're just slanted and in a way that isn't very comfortable, but that is more about my choice of glasses. Reliable and arrived whole!

Date of experience: February 3, 2025
Illinois
1 review
0 helpful votes
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Fast and affordable
August 20, 2025

My orders arrive in good time and so far I have never encountered any damage to my glasses. The number of styles there is to choose from when looking for new glasses has me coming back whenever I get bored of my current glasses. The lense options are so helpful, getting blue light glasses has reduced my headaches.

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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Quick
August 20, 2025

I love buying glasses from eyebuydirect. Quick, easy & affordable!

Date of experience: August 10, 2025
New York
1 review
0 helpful votes
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Good
August 20, 2025

Glasses were excellent when I got them, but left earpiece broke

Date of experience: July 28, 2025
Washington
1 review
0 helpful votes
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Fast and reliable
August 20, 2025

I got a good pair of glasses at a reasonable price and a quick turnaround

Date of experience: August 10, 2025
Colorado
1 review
0 helpful votes
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It was good
August 20, 2025

Very good I would recommend this easy glasses to buy and the shipping is very good too

Date of experience: August 10, 2025
North Carolina
1 review
0 helpful votes
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Great deal great glasses
August 20, 2025

Everything went well! Thanks EyeBuyDirect! Easy to find what I need at a great price!

Date of experience: August 10, 2025
Alabama
1 review
0 helpful votes
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Best lenses
August 18, 2025

My glasses always arrive within a week and my prescription is always so accurate. Will always be a customer, the glasses are really cute too 😊

Date of experience: August 8, 2025
California
1 review
0 helpful votes
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Loquat
August 18, 2025

Phenomenal! Experience better than expected. Would recommend.

Date of experience: August 8, 2025
Arizona
1 review
0 helpful votes
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Great frames and lenses with great support
August 17, 2025
Updated review

First frame and lense were great. Site experience and support all good, my family suggested I get larger frames. The exchange process has been easy. But the lenses are so great. I wear progressives for my astigmatism. The technology is best lenses I've worn.

Date of experience: August 7, 2025

Easy… will see when eyeglasses arrive to really know!
July 27, 2025
Previous review

Easy… will see when eyeglasses arrive to really know!

Date of experience: July 17, 2025
Kansas
1 review
0 helpful votes
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Love their glasses
August 17, 2025

Love you guys. Thx for making cool glasses for everyone. Idk why I have to write 100 characters bruh

Date of experience: August 7, 2025