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EyebuydirectReviews 14,554

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,570
value
5,188
shipping
5,188
returns
131
quality
5,291
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Pennsylvania
1 review
0 helpful votes
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Go to for online glasses
August 17, 2025

Great overall experience, durable glasses/lenses that outlasted many past pairs.

Date of experience: August 17, 2022
Missouri
1 review
0 helpful votes
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Great value!
August 17, 2025

We are first-time buyers of eyewear via online vendors. The quality, variety of styles, and value were excellent. We will be using eyebuydirect again! The whole shopping experience and virtual fittings and instructions on fit were great. Thank you for making the process so easy.

Date of experience: July 19, 2025
Virginia
2 reviews
0 helpful votes
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Come back for another great buy direct for my eyes.
August 16, 2025
Updated review

AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++
Thank you.

Date of experience: August 7, 2025

I had some technical difficulties that almost caused...
May 13, 2024
Previous review

I had some technical difficulties that almost caused me to pay twice.

Date of experience: May 3, 2024
New York
1 review
0 helpful votes
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Great site to purchase glasses!
August 16, 2025

Easy, great prices! Lots of choices. Fun to scroll thru…..

Date of experience: August 7, 2025
Virginia
1 review
0 helpful votes
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Great glasses!
August 16, 2025

Great glasses, great prices! I always come here to find glasses that fit my face frame.

Date of experience: August 6, 2025
Massachusetts
1 review
0 helpful votes
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All the best I am sure it's great, convenient, and easy in order to get your glasses in perfect shape precisions there. I love it and I will be ordering it this way all the time

Date of experience: August 6, 2025
Ohio
1 review
0 helpful votes
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The only place I buy glasses!
August 16, 2025

Ive been ordering my prescription lenses from eyebuydirect for 5 years and they've never let me down

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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A bit unsatisfied
August 15, 2025

I ordered two pairs of Malibu glasses from Eyebuydirect, one in black with sunglass lenses and another in clear with transition lenses. They arrived in about 10 days, and I immediately loved the look and quality of both the frames and lenses. Great style, solid build, and the lenses were exactly what I was hoping for. Unfortunately, the Malibus only come in one size, and they turned out to be too small for my head. I ended up returning both and reordering the same lenses in a different frame the Ballast which also took around 10 days to arrive. This time, while the fit was a bit large (which is on me for not knowing my perfect size), the real issue was the quality of the Ballast frames. They feel extremely flimsy and weak they even make a cranking sound when putting them on, like they might snap at any moment. Compared to the Malibus, the Ballasts are much thinner and don't feel sturdy at all. I definitely wouldn't recommend them.

Date of experience: August 5, 2025
Arizona
1 review
0 helpful votes
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Easy to order
August 15, 2025

The website is easy to order with a great selection of glasses and unbeatable price.

Date of experience: August 5, 2025
California
1 review
0 helpful votes
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I have ordered many times and have always been happy with my purchases

Date of experience: August 5, 2025
Texas
1 review
0 helpful votes
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Great
August 14, 2025

Awesome site to purchase lenses and glasses. Will be back for sure, many pairs to pick from

Date of experience: August 4, 2025
North Carolina
1 review
0 helpful votes
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Fast delivery
August 14, 2025

Always fast delivery and good product and value I am getting updated prescription

Date of experience: August 4, 2025
California
1 review
0 helpful votes
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Experience
August 14, 2025

Great experience can't wait for new pair. Fit perfectly the last time I had a pair but I unfortunately lost them.

Date of experience: August 4, 2025
New York
1 review
0 helpful votes
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Its too heavy and stiff hurts my nose bridge and side. Its stiffer than it appears.

Date of experience: August 4, 2025
GB
1 review
0 helpful votes
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Great affordable glasses
August 13, 2025

Nice stylish glasses cheaper than what they would cost in my home country,

Date of experience: October 3, 2023
Maine
1 review
0 helpful votes
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Very nice selection of glasses
August 13, 2025

Delivered quickly, good quality for price. The price is very reasonable.

Date of experience: October 9, 2019
Oklahoma
1 review
0 helpful votes
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Hurts to buy every time
August 13, 2025

Love the glasses as they're all so cute but it's hard with how pricey the frames are without the lenses

Date of experience: August 3, 2025
Utah
1 review
0 helpful votes
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Great experience with glasses
August 13, 2025

I've purchased many times for myself and my family. All glasses have been great. No better value out there!

Date of experience: August 3, 2025
Hawaii
1 review
0 helpful votes
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Confusing?
August 12, 2025

I'm confused as to why gradient tiny lenses are $20 and whole colored lenses are $50.

Date of experience: August 2, 2025
Massachusetts
1 review
0 helpful votes
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Smooth shopping experience
August 12, 2025

I have bought glasses from this site many times. It is always an enjoyable shopping experience with lots of choices for great prices.

Date of experience: August 2, 2025