EyebuydirectReviews 12,920

Easy to order, many modern stylish frames and economical pricing. EyeBuyDirect is my first choice when I need eyeglasses.

The frames were very nice but the glasses didn't match the prescription I provided. I eventually found the glasses I lost so I could compare them to the new glasses. Close but not the same. Since they are only for TV viewing I'm just going to keep them as backups.

I was totally satisified with my order and do believe these are the best I have ever had. After 56 years. Thanks

Fast, easy, good price, glasses have spots on them that can't be wiped away from the anti glare and blue light filter. So I would recommend sticking with the basic lenses

Great, fast, account remembered my prescription from years ago which is still the same now.

These glasses are awesome and you cant beat the price for quality glasses. I have been wearing glasses for 50 years and these are just as good as the glasses I paid 600.00 for. I also got them 2 days ahead of the estimated time. The web site was a breeze and the prescription what right on. I will defiantly recommend them all of my friends. I am always quick to make a review if its not what was expected, but this time they went above and beyond with customer service.

I ordered my glasses and they were on their way to my address. After much time had went by, they still had not arrived. I finally called and they got sent back to the factory and i asked them to tell me why and they said they had no clue. My adress and everything was correct so the lady said she would process the order again. I called back again a couple days later after receving no update and the man said that they should be shipped out that day HOWEVER i checked back two days later and they were still in the factory! So i called ONCE AGAIN today and the lady said that my glasses are still in the damn factory. She said they should be shipped soon ( like what is soon?) but now it will take them even longer to arrive. SO i kindly asked for expedited shipping because I CANNOT see or even drive right now. I really needed these glasses A LONG TIME AGO. All she said she could do was send a form to the factory basically telling them to hurry up. This whole thing has been such a hassle and i am really upset because i am practically blind right now and cant even leave the house without glasses. Its been almost a month since i ordered and i still have not received anything helpful or offered.
SO upset and dissapointed.

The glasses look great and feel great. The try-on feature was pretty accurate, and the glasses look even better in person. There was a decent selection of the kind I wanted, and the prices are such a steal. The only thing was slow shipping, got my glasses a little bit after the 14 days as promised, and I never got an email that they shipped. Even though they assured me they were "in the last stage of quality check" for about a week, customer service was friendly and prompt at responding to emails.

Awful. Mistake after mistake without even the slightest concern from the company.
Paid the 2 day shipping as the glasses I had broke so I've been unable to see. 15 days later it was still listed as being in the lab and hadn't even gone through quality control yet.
Wrote customer service and was dismissed with a script responce. After writing back and forth they kept giving me mixed information and finally said they put an expedite order to the lab but didn't even know where they were.
2 days later they show up without any updates or emails. Glasses quality were bad and whats worse is it was completely the wrong RX. Not even close!
Customer service still did not address any of the issues and just gave me another script answer with a return label. Nothing done to make this right.
Now I have to wait for 3 or 4 more weeks to get my 290$ refund in before I can go buy new glasses elsewhere.
Absolutely unacceptable. Reporting them to the Better Businesses Bureau.

Eyebuydirect, even during a pandemic, has remained consistent, fast delivery, and product is still decent quality. The glasses aren't high end looking or anything but the price is right. My son also has glasses from them and they hold up to a ten year old. I have bought about 6 or seven pairs and usually during sales, so prices have been pretty good.

I was given a great price for this glasses, they came quicker than I expected in perfect condition

Great with the exception of trying to edit the lenses. I needed to add the correct pupillary distance but had to start completely over.