Lee C.

I purchased a pair of glasses about a year in a half ago. Just after a year I noticed light scratches and the coating was coming off. I took them back to the store and the only way I can get them fixed is to PAY for another eye exam, what a scam! I just wanted to get back the glasses I paid for. I am certain I could see better than the employee trying to read my receipt. How is it you spend over 500.00 with all the lens coatings and they only last 1 1/2 years? This is piss poor customer service. I am looking to see if I can get a refund and go somewhere else, maybe I will try small claims court? I complained to corporate. In the 10 days it took them to answer my email I ordered a pair of glasses and received them and they were 155.00 and the quality is much better.
eyebuydirect.com

These glasses are awesome and you cant beat the price for quality glasses. I have been wearing glasses for 50 years and these are just as good as the glasses I paid 600.00 for. I also got them 2 days ahead of the estimated time. The web site was a breeze and the prescription what right on. I will defiantly recommend them all of my friends. I am always quick to make a review if its not what was expected, but this time they went above and beyond with customer service.