business logo of Eyebuydirect

EyebuydirectReviews 12,924

4.6

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
How would you rate Eyebuydirect?
grey star
grey star
grey star
grey star
grey star

Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,490
value
5,187
shipping
5,187
returns
131
quality
5,291
This company does not typically respond to reviews

Instant Feedback

241,738 reviews
Illinois
1 review
0 helpful votes
Follow Anna S.
Unfollow Anna S.
Send Message
Share Review
Report Review

Glasses and Sunglasses
December 13, 2020

I ordered prescription sunglasses and glasses from EyeBuyDirect. They arrived in about two weeks and are awesome! Highly recommend.

Date of experience: December 13, 2020
Puerto Rico
1 review
0 helpful votes
Follow Angel W.
Unfollow Angel W.
Send Message
Share Review
Report Review

Was great!
December 13, 2020

I received the correct product, in a fantastic package. I'm so happy!

Date of experience: December 13, 2020
California
1 review
0 helpful votes
Follow Nico V.
Unfollow Nico V.
Send Message
Share Review
Report Review

Gold clear ray bans
December 13, 2020
Updated review

Very good purchase! The glasses were a little uneven but I just had to play with them a little and bend them to fit perfectly. Overall, very happy with eye buy direct and I plan to shop with them again in the future.

Date of experience: December 13, 2020

Amazin
November 17, 2020
Previous review

Amazin

Date of experience: November 17, 2020
Indiana
1 review
0 helpful votes
Follow Trista Q.
Unfollow Trista Q.
Send Message
Share Review
Report Review

Love them!
December 13, 2020

Glasses arrived in perfect condition and were as described. Great price for great glasses!

Date of experience: December 13, 2020
Tennessee
1 review
0 helpful votes
Follow ezander Y.
Unfollow ezander Y.
Send Message
Share Review
Report Review

Best experience
December 13, 2020
Updated review

Instead of paying $700 for one pair, like I did last time, I got four pairs of very cute glasses. Now I always have them with me!

Date of experience: December 13, 2020

EASY TO ORDER
November 18, 2020
Previous review

EASY TO ORDER

Date of experience: November 18, 2020
Utah
1 review
0 helpful votes
Follow Izzy X.
Unfollow Izzy X.
Send Message
Share Review
Report Review

I tried placing my order on the website and it wouldn't let me check out. It kept redirecting me before I would get to the end of the checkout process. I had a $10 credit that I wanted to use. When I got redirected it reflected that I had already used the code and it wouldn't work anymore. So I didn't get the $10 off. The glasses are cheap, obviously, but they were lopsided. I got three pairs and all three were lopsided and sit crooked on. But I guess that's what happens when you buy $20 glasses.

Date of experience: December 13, 2020
New York
1 review
0 helpful votes
Follow Art H.
Unfollow Art H.
Send Message
Share Review
Report Review

New glasses
December 13, 2020

I enjoyed the whole experience. It was very easy to pick out the glasses. See how they look on you by uploading a photo. Checkout was very easy also. I Will definitely buy glasses from here again.

Date of experience: December 13, 2020
California
1 review
0 helpful votes
Follow pdsykora J.
Unfollow pdsykora J.
Send Message
Share Review
Report Review

Good experience
December 13, 2020
Updated review

Helpful the company was very helpful in making sure our prescription was correct and helped to insure we got the correct glasses

Date of experience: December 13, 2020

Helpful
November 17, 2020
Previous review

Helpful

Date of experience: November 17, 2020
Wisconsin
1 review
0 helpful votes
Follow Haroon Y.
Unfollow Haroon Y.
Send Message
Share Review
Report Review

Simple and Easy
December 12, 2020
Updated review

I really like how simple and easy the website is to use

Date of experience: December 12, 2020

I really like how simple and easy the website is to...
November 17, 2020
Previous review

I really like how simple and easy the website is to use

Date of experience: November 17, 2020
Hawaii
1 review
0 helpful votes
Follow Samantha F.
Unfollow Samantha F.
Send Message
Share Review
Report Review

Love eye buy direct
December 12, 2020

Great prices, easy to order. Wish I could order a lens that didn't scratch so easily..

Date of experience: December 12, 2020
Arizona
1 review
0 helpful votes
Follow Jacqalin A.
Unfollow Jacqalin A.
Send Message
Share Review
Report Review

Always recommended!
December 12, 2020

I made a few mistakes when purchasing -- but the support team was helpful!

Date of experience: December 12, 2020
Pennsylvania
1 review
0 helpful votes
Follow Gary U.
Unfollow Gary U.
Send Message
Share Review
Report Review

Good company, fine experience
December 12, 2020

Except for the games they play with the use of coupons, this website provides fine products at good prices.

Date of experience: December 12, 2020
Texas
1 review
0 helpful votes
Follow Amanda K.
Unfollow Amanda K.
Send Message
Share Review
Report Review

Great experience with incredible Black Friday deals - got a few new cute as heck frames with blue light blockers and I am obsessed!

Date of experience: December 12, 2020
Texas
1 review
0 helpful votes
Follow Mark E.
Unfollow Mark E.
Send Message
Share Review
Report Review

Happy Customer
January 11, 2021

Order filled exactly to order. I have progressive lenses and the lenses are made perfectly to order. Frames just as shown in website and seem very sturdy. These glasses are extremely light weight and fit great with just a tiny bit of tweeking on the nose pieces. Great quality and good price. Will be using EyeBuyDirect again.

Date of experience: December 12, 2020
Oklahoma
1 review
0 helpful votes
Follow Angel R.
Unfollow Angel R.
Send Message
Share Review
Report Review

Just what we were looking for!
December 12, 2020

Just what we were looking for! Perfect for the increase in screen time, warding off the tired eye syndrome! Love them!

Date of experience: December 12, 2020
New York
1 review
0 helpful votes
Follow Gail F.
Unfollow Gail F.
Send Message
Share Review
Report Review

Hepburn Progressive glasses
January 11, 2021
Updated review

At first I wanted tinted glasses so they darken in the sun but ended up with permanently tinted glasses instead. It looked like someone punched me in the eyes because the color was a funny yellow.
So I returned them.
I ordered without tint and did get my new Hepburn progressive glasses.
I love the style but the progressive part is not like my last few progressive lenses.
The close up view is not quite right! I have to tilt my head at an exact angle to see up close which are not like my last progressives.
I don't want to return, yet again, another pair.
I'm NOT satisfied with up close reading.
Sincerely,
Gail POWELL

Date of experience: December 12, 2020

It's been good so far
November 17, 2020
Previous review

It's been good so far

Date of experience: November 17, 2020
Ohio
1 review
0 helpful votes
Follow Gillisa N.
Unfollow Gillisa N.
Send Message
Share Review
Report Review

Love my purchase!
December 12, 2020
Updated review

I purchased 6 pair so far and love them all! The fit and feel are just right and quality is exceptional.

Date of experience: December 12, 2020

Oxox
November 17, 2020
Previous review

Oxox

Date of experience: November 17, 2020
Ohio
1 review
0 helpful votes
Follow Lesa H.
Unfollow Lesa H.
Send Message
Share Review
Report Review

Quality vs style
January 11, 2021

The quality was great, the frames were not as expected. I only where glasses at night. They will serve there purpose

Date of experience: December 12, 2020
Colorado
1 review
0 helpful votes
Follow Claire I.
Unfollow Claire I.
Send Message
Share Review
Report Review

Love this company! Especially their holiday deals!
December 12, 2020
Updated review

Quick easy stress free! Thank you for saving our prescriptions!

Date of experience: December 12, 2020

Quick easy stress free!
November 17, 2020
Previous review

Quick easy stress free! Thank you for saving our prescriptions!

Date of experience: November 17, 2020
New Jersey
1 review
0 helpful votes
Follow Kourtney B.
Unfollow Kourtney B.
Send Message
Share Review
Report Review

Nice selection
December 12, 2020

The items shipped quickly but I paid extra for expedited shipping. Their selection and prices are good

Date of experience: December 12, 2020