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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Came very fast, very low price, and they're very good quality!
Site works well overall. I had some issues trying to enter glasses description.
Site works well, but miss easy side-by-side comparison of try on of different frames
Surprised at the quality and fit. Prescription sunglasses are amazing, especially at an affordable price.
Site was easy to use and glasses fit fine. I am pleased with the glasses.
Easy and fun. The process was relaxed and enjoyable. Bought the glasses for my daughter who was out of town. She was able to "try on" and pick her frames without even being home to go to a store. Overall a great experience!
It's so easy to enter the information from a prescription. Great choices as well.
New to wearing glasses, and don't need them all the time so I was happy to find a site that first cost a ton. Shipping times were longer than expected, though I guess since there's a prescription that is expected. Overall happy with the overall purchase.
Love the size filters so i can buy glasses that fit my face. It's by far my favorite feature and keeps me from shopping anywhere else. However I had to send in proof of my prescription this time and that was wild to me. I don't understand why this time it was such a hassle.
I love having the option to filter by lens width and height! I was just sad that my favorite style is sold out but I'm excited to try something new!
Great experience and and great prices! Love the glasses I chose for the price.
Really enjoyed the number of options that were provided by EyeBuyDirect. The descriptions and customer pictures were very helpful in making purchase decisions. I love my glasses and look forward to purchasing more in the future. My only issue is making a final decision with all the great options!
Fast easy and cheap. A great value. I will definitely be shopping with you again.
My eye Dr. changed my prescription. Or should i say my eyes changed my prescription. So i dialed up the eyeBuy and had a look around. Chose some keen eyeglasses and put a custom tint in 'em. All for the low low price. I can't believe people fall for the hundreds of dollars prices elsewhere.
You guys are a life saver.
This is the best and easiest way to try on and purchase glasses.
Just doesn't fit like the others did. Bad reflection as well
Was very satisfied with the glasses I ordered! I was definitely ready for a new pair and these were exactly what I needed!
I got a great pair of prescription glasses for a good price. I will refer this site to my family and friends.
Amazing coupons and great quality. Very happy with my order.
There was a Lil bit of a wait before my glasses shipped. But I did finally get them.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.