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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Daughter loves her new glasses. This was her first pair.
Easy website and affordable glasses. I'll never buy glasses from anywhere else
Ordering was easy - glasses are as described light weight and the prescription seems correct. However, the bridge is not what I expected and the glasses sit to high and I can see the "nose guards". Very distracting. It's nothing to do with the company or quality more so it's a comment on buying glasses online without trying them on first. Sadly I really can't use them. But otherwise the company was great.
Glasses came just in time for my honeymoon…. It was perfect!
Easy to order. Great customer service! Fast delivery.
It was quick and easy. When I needed to chat with a representative they were helpful.
Great so far, fast affordable. I was skeptical at first, but when I received my glasses that changed my skepticism. I'm glad I chose EyeBuyDirect.
I love shopping for my eyeglasses this way. What cute choices! Prescription perfect every time.
I love your online service. When I've had questions, customer service has been helpful and friendly. Thanks for your service.
So easy and so much cheaper than any brick and mortar store.
They are just great! Thanks! This is asking me to type 50 characters so here you go!
When i received my new glasses i was excited and couldnt wait to try them on. I noticed that since they were frameless they were very flexable, So flexable that adjusting them to fit my face was an all the time thing. I work as a painter, and being able to depend on my glasses is a must. Cant paint with in the lines if you cant see them. The glasses are lite weight and easly bent and as a result of the constant adjusting, the tiny bolt snapped where the nose pieceis attached tro the lense. I talked to one of your reps/sales/warrenty people and decided to take advantage of the 14 day return and send them back for exchange. The glasses that i chose for the exchange are much stronger and I received an eight dollor refund to boot. Its my first time wareing glasses and so far you guys at eyebuydirect are living up to your word. Thank you
It took a bit of time to figure the system, All's good. At a local store, even Walmart, cost for same quality is substantially higher, taken longer to receive and lesser quality frames.
It took a bit of time to figure the system, All's good
No issues, overall good experience. Recommended to others.
I will definitely shop again! They go glasses was everything I needed and expected
Great options and was beautiful. Already have received compliments.
With the quality of the the glasses and the service that the company provides for the customer I can say that it was all worth getting my glasses from you guys.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members