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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy. Fast. Stylish. Cheap. I have 6 pairs I change out with outfits. So fun.
Quick easy and great options.
Love the ability to try on frames
Eyebuydirect has great customer service. It worked with me to get an order correct twice when the glasses were not quite right. Thanks for sticking with me to the end EyeBuy Direct.
Super easy to find frames I like with the virtual try-on, plus all the pics and reviews from buyers. I just wish there were more customization options for fitting, I have a small head so sometimes it's hard to find sizes that are small enough.
Pretty quick and easy, but a little confusing to buy new glasses/frames because I didn't have a previous pair. Also wouldn't accept either of my credit cards at the end, but it ended up working out.
Great prices! Great job. I received my order, Thank you
Keep up the good work! Love buying glasses from here!
Frustrat8ng using your app on phone. Your person was very helpful in helping me fill out the form.
The customer service is the best. Glasses are great quality and super cute
Great, easy to work with. Fast delivery, wonderful quality. Definitely recommend!
Everything is very intuitive. It's easy for me to choose the frame style and size without having to do too much side research about each little thing.
The website is super easy to use and the explanations within the "i" bubbles are comprehensive and not confusing.
Very nice & convenient & good quality. Usually the glasses delivered are always in high quality
Nice glasses, great price, great experience. I have been ordering glasses from Eyebyedirect for years. Much less expensive than local retail store so I buy multiple pairs.
Easy no fuss everything well detailed. Glasses are beautiful there and well made.
Great experience. Just the try on does not work on mobile phone at times
The site does a fabulous job of walking through each opportunity and completing the purchase. Lots of help options to make sure you understand what is needed! I have purchased over a dozen glasses and sunglasses for my husband and myself.
Have been buying from this company for probably 10 years now. Highly recommend, always telling folks about it. I have many many pairs that I don't use anymore, I'm wondering if there is a glasses recycling program?!?!
From choosing the frames, adding the prescription info to placing the order, it was fast and easy.
If you got a month to wait then this is your company they do not care about you but ONLY HOW MUCH THEY CAN MILKED YOU. This is by far the worst company I ever did business with and I will never come back
Shopping is easy and I would pay for three pair of glasses here is half a pair for me normally.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members